Vi Hill
Tucson,AZ
Summary
Dynamic professional with a creative mindset and strong customer service skills, experienced at Paw Commons Pet Resort in developing engaging activity programs for pets. Proven ability to enhance guest satisfaction through effective communication and collaboration, while maintaining meticulous recordkeeping and adapting to individual needs.
Overview
2
2
years of professional experience
Work History
Activity Specialist
Paw Commons Pet Resort
Tucson, AZ
06.2025 - Current
- Developed and implemented engaging activity programs for various pet breeds.
- Facilitate socialization sessions to enhance pet behavior and reduce anxiety.
- Collaborate with team members to ensure consistent care and safety of all pets.
- Monitor engagement and adapt activities to meet individual pet needs.
Customer Service Associate
Mister Car Wash
Tucson, AZ
03.2025 - Current
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Assisted customers in selecting services and products that best met their needs.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Trained new associates on company policies, procedures, and customer service standards.
- Processed transactions accurately using point-of-sale systems while maintaining cash control.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Party Host
Chuck E Cheese
Tucson, AZ
01.2025 - 06.2025
- Coordinated themed events, ensuring seamless execution and guest satisfaction.
- Managed guest interactions, providing exceptional service during parties and celebrations.
- Assisted in setup and breakdown of party areas, maintaining cleanliness and organization.
- Trained new staff on operational procedures and customer engagement techniques.
Store Floor Associate
Ross Dress for Less
Tucson, AZ
10.2023 - 09.2024
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained store presentation standards by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to restock inventory during peak hours.
- Adapted quickly to changes in store layout and promotional displays.
Education
High School Diploma -
Cajon High School
San Bernardino, CASkills
- Creative mindset
- Recordkeeping skills
- Customer Service skills
- Childcare experience
- Child development
Timeline
Activity Specialist
Paw Commons Pet Resort
06.2025 - Current
Customer Service Associate
Mister Car Wash
03.2025 - Current
Party Host
Chuck E Cheese
01.2025 - 06.2025
Store Floor Associate
Ross Dress for Less
10.2023 - 09.2024
High School Diploma -
Cajon High School