Managed development of digital platform to centralize mortgage and real estate operations, leading cross-functional teams and coordinating with vendors to deliver projects on time
Built back-end system to automate repetitive workflows in mortgage processing, boosting team productivity by 40%
Implemented CRM system to track and manage leads more effectively, increasing conversion rates by 25%
Recruited and trained new team members while conducting regular code reviews to maintain coding standards and quality
Coordinated multiple projects simultaneously to build scalable infrastructure for company growth
Software Engineer
Pacificwide Business Group Inc.
09.2022 - 05.2024
Developed mortgage website with Nest.js and Next.js to enhance online presence, improving agent efficiency by 35%
Built back-office system to handle mortgage applications and reduce manual data entry, cutting processing tasks by 50%
Created branded website platform for agents to generate leads and close deals, driving 15% sales increase
Integrated AI chatbots to answer customer questions 24/7, boosting customer satisfaction by 20%
Migrated legacy systems to AWS cloud infrastructure for better reliability, reducing downtime by 40%
Software Engineer Intern
Pacificwide Business Group Inc.
05.2021 - 08.2021
Built automated social media posting system using Node.js cron jobs and AWS to schedule Facebook and Instagram content, reducing marketing team workload by 20% and increasing engagement by 26%
Developed real-time mortgage rate widgets using Node.js and AWS to display current rates on company website, increasing average session time by 35%
Created responsive UI components with HTML5 and CSS3 to ensure widgets worked across 5+ browsers and devices
Customized agent landing pages with JavaScript and CSS3 to improve SEO and personalization, doubling organic traffic
Created training documentation in Notion for new hires, cutting onboarding time in half