Viana Alonzo-Perez

• merchandise displays to optimize product visibility and attract customer interest.
• Arranged racks and shelves to enhance store aesthetics.
• Cultivated customer relationships to drive repeat purchases.
• Assisted customers in product selection, enhancing overall shopping experience.
• Answered customer questions about sizing, accessories, and merchandise care.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Provided product knowledge support to customers, fostering informed purchasing decisions.

Explained menu items and suggested appropriate options for food allergy concerns.

• Provided exceptional customer service, ensuring a positive dining experience for guests.
• Assisted in menu item recommendations, enhancing customer satisfaction and boosting sales.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Maintained cleanliness and organization of dining area, adhering to health standards.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.