Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Vianca Kincaid

Greeley,CO

Summary

Employee-focused in Human Resources Specialist with detailed knowledge of organizational human resources policies, services and practices. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end. I have acquired strong human relations skills, effective supervision and customer satisfaction. With a good compilation skill and a fast and accurate data entry. In this field be creative; maintain good human relations, exceptional communication and a positive attitude is an asset for any organization.

Overview

18
18
years of professional experience

Work History

HR Generalist

The Dairy Authority LLC.
09.2021 - Current
  • • Creating a recruitment plan
    • Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters
    • Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations
    • Maintaining physical and digital files for employees and their documents, benefits and attendance records
    • Evaluating employee performance and appraising their pay scale accordingly
    • Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances.
  • Provide administration support with the I-9 and typing documents
  • Assure applications are fully completed and signed to be reviewed by the department managers of the new candidates
  • Implement new policies to the company such as Leave Donation and Short-Term Disability
  • Track employees’ time and monitor overtime
  • Responsible for Payroll on QuickBooks
  • Maintain complete confidentiality regarding all documentation involving staff
  • Maintains and improves all systems for establishing and maintaining an accurate and complete personnel file for every employee
  • Schedule virtual or in person interviews
  • Participate on interview committee
  • Ensures accurate, up-to-date, personnel information in the online data tracking system
  • Conduct exit interviews
  • Update employee’s information on QuickBooks

HR Generalist

Colorado Early Education Network
01.2020 - 09.2021
  • File documents into Personnel Files for all Staff
  • Maintain complete confidentiality regarding all documentation involving staff, families and children
  • Assist with the preparation and execution of the Re-Hire Summer event
  • Support Human Resources Manager with logistics of the event
  • Achieves staffing objectives by recruiting and evaluating job candidate and organizing new hire onboarding and orientation
  • Arranges for training of employees (supervisory and non-supervisory), as appropriate, in implementation and management of Human Resources policies and procedures, such as leave policy, benefits, performance appraisal process, employee discipline, etc
  • Maintains and improves all systems for establishing and maintaining an accurate and complete personnel file for every employee; that meets every federal, state and local deadline
  • Responsible for monitoring program data and creating reports regarding all aspects of compliance for the area of Human Resources
  • Schedule virtual or in person interviews
  • Participate on interview committee
  • Remove terminated staff from CBI/FBI and trials
  • Ensures accurate, up-to-date, personnel information in the online data tracking system
  • Conduct exit interviews
  • Update employee’s information on Paylocity
  • Support Program Director
  • Responsible for ordering supplies from establish vendors/ accounts.

Child Support Technician I

Larimer County Human Services
Fort Collins, Colorado
09.2014 - 10.2019
  • Interview customers, in person and via phone, to obtain non-custodial parent information including the identity of the non-custodial parent, determine the existence of court orders, the location of the non-custodial parent and their available assets
  • Obtain further information utilizing existing resources and locate parents through the Department of Labor, post office, credit bureau, Department of Corrections, and the internet
  • Assist with orientation for non-custodial and custodial parents regarding the child support division's duties and responsibilities
  • Explain in detail the child support program including procedures for establishing a paternity case using the judicial process or Administrative process and procedures for establishing a child support order by reviewing financial information
  • Preparation of stipulations, contempt, modifications, motions, summons, subpoenas and other documents required to establish court ordered child support and paternity
  • Documents including, but not limited to memoranda, correspondence, pleadings, motions, orders, affidavits and notices, default judgments, garnishments, contracts and licenses
  • Prepare documents for Attorney review
  • Obtain and determine ability to pay child support based on Colorado Child Support Guidelines, negotiate settlements and analyze financial affidavits, negotiate stipulations for current child support and child support
  • Systematically researching, recording, reporting, analyzing, and interpreting court orders to determine child support amount due using all relevant financial and legal documents, and payment records to calculate child support arrears
  • Prepares documentation and cases for presentation in court hearings
  • Initiates and receives communications both written and verbal, to and from applicants/customers, district courts, attorneys, other child support services units, and public and private agencies
  • Discusses and makes recommendations to IV-D attorneys by organizing case files to include all related documents and worksheets for attorneys such as summons, subpoenas, genetic test results, affidavits and motions and testifies when needed at judicial and administrative hearings
  • Assist attorneys in docket preparation for court hearings for modifications of child support and contempt citations
  • Maintaining, monitoring, and updating of Automated Child Support Enforcement System (ACSES) and Electronic Document Management System on a daily basis with pertinent case information
  • Arrange for proper service of process including, but not limited to, preparation of subpoenas, writ of garnishment with notice of exemption and pending levy, and contempt; follow up to confirm service and preparation and submission of proof of service on all Affidavits of Service
  • Schedules and monitors genetic testing of the parties to correctly establish a child support order using the judicial process or Administrative process
  • Enters confidential information from COVIS, (Colorado Office of Vital Statistics).

Income Maintenance Tech B

Boulder County Housing and Human Services
Boulder, Colorado
02.2011 - 09.2014
  • Gathers and reviews financial and other pertinent information from applicants and recipients to use in determining eligibility for all categories of public assistance
  • Makes a timely and accurate eligibility decision within required time frames
  • Provides assistance to applicants and recipients during the eligibility process
  • Informs applicants and recipients of relevant requirements and program benefits and informs clients, on an ongoing basis, of changes in laws and regulations affecting their continuing benefits
  • Enters data into computer systems and uses appropriate systems to gather and verify data applicants and recipient data
  • Determines the need for recovery of benefits or referral for fraud investigation to uphold the integrity of public assistance programs
  • Works closely with other divisions and other agencies in the service delivery continuum and refers clients to additional resources
  • Uses tools and technology to effectively manage time and resources
  • Uses technology and resources to effectively problem solve complex issues that results in action orientated and customer focused solutions
  • Communicates with clients, partners and staff in an open, respectful and appropriate manner
  • Performs other duties as assigned.

Administrative Support Assistant

Denver County Election Division
Denver, Colorado
09.2010 - 11.2010
  • Assists to management staff
  • Voter Registration Data Entry
  • Front counter customer service
  • Telephone answering to the general public all about elections
  • Provide assistant with Spanish Speaking public.

Administrative Technician

Boulder County Public Health
Boulder, Colorado
03.2010 - 05.2010
  • Provide reception for health department site, including directing and informing the public with complete information by telephone and in person
  • Answer calls at the main telephone switchboard for BCPH site and directs calls appropriately
  • Open and distribute incoming mail/ deliveries and prepare outgoing mail for the department
  • Provide general program support of a clerical nature, including word processing and data entry
  • Perform Spanish language interpretation, as needed.

The Condado Plaza Hilton
San Juan, Puerto Rico
02.2006 - 03.2008
  • Greet all applicants and visitors
  • Answer basic HR questions to employees; in person, email or over the phone
  • Provide administration support with the I-9 and typing documents
  • Assure applications are fully completed and signed to be reviewed by the department managers of the new candidates
  • Assist in the Daily Catch-up meeting
  • Screen incoming calls and inquires
  • Filing private employee’s documents
  • Contact and schedule qualified candidates for interviews and pre- employment processing.

Education

Human Resources -

University of Puerto Rico at Humacao

Certification of Change in Labor Legislation and the Impact in the Organization

Skills

  • Background Checks
  • Benefits Administration
  • Organizational Development
  • Diversity and Inclusion
  • Onboarding and Orientation
  • Compensation and benefits
  • Talent Acquisition
  • Payroll Administration
  • Employee Retention
  • Exit Interviews
  • Pre-Employment Screening
  • Policies implementation
  • Personnel engagement
  • Staff Management
  • Training development
  • Recruiting
  • Recruitment
  • Training and mentoring
  • Payroll and benefits administration
  • Event Management
  • Customer Relations
  • Presentation Preparation
  • Employee Onboarding
  • HR policy/procedure development
  • Recruitment planning
  • Confidential Document Control
  • Interviewing techniques

References

Upon Request

Languages

Spanish
Professional

Timeline

HR Generalist

The Dairy Authority LLC.
09.2021 - Current

HR Generalist

Colorado Early Education Network
01.2020 - 09.2021

Child Support Technician I

Larimer County Human Services
09.2014 - 10.2019

Income Maintenance Tech B

Boulder County Housing and Human Services
02.2011 - 09.2014

Administrative Support Assistant

Denver County Election Division
09.2010 - 11.2010

Administrative Technician

Boulder County Public Health
03.2010 - 05.2010

The Condado Plaza Hilton
02.2006 - 03.2008

Human Resources -

University of Puerto Rico at Humacao

Certification of Change in Labor Legislation and the Impact in the Organization

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Vianca Kincaid