Vianette Felix
Covina,CA
Summary
Enthusiastic with serving the public with hands-on, years of experience in customer service, payment processing, POS use and stress educed environments. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Tforce Logistics
Fullerton, CA
01.2024 - Current
- Followed established guidelines for picking orders accurately.
- Inspected damaged goods prior to disposal or return to vendor.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
Head Cook and Cashier
Raising Cane's Restaurants
Ontario, CA
02.2021 - 08.2023
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude at all times.
- Worked closely with restaurant managers to ensure smooth operations in the kitchen.
- Maintained inventory of all food items and ensured proper storage techniques were used.
- Ensured that all food safety regulations were followed in the kitchen.
- Monitored portion size and waste control to maintain cost effectiveness.
- Trained new staff members in safe food handling procedures and proper use of fryers
- Prepared food orders while effectively communicating with my BOH and FOH team.
- Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Led team in high-pressure environments, ensuring timely delivery of orders.
Package Scanner
Amazon Logistics
Burbank, CA
01.2020 - 02.2021
- Organized packages according to size, weight, destination, or other criteria for efficient routing and tracking purposes.
- Used RF scanner guns to scan barcodes on products for accurate inventory tracking and traceability purposes.
- Worked closely with co-workers in order to efficiently process large volumes of packages within tight deadlines.
- Scanned packages and ensured accuracy of data entry into computer system.
Fast Food Cook
Taco Bell
East Los Angeles, CA
01.2017 - 01.2020
- Ensured that all food items were prepared according to company specifications and recipes.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
- Stocked and restocked supplies as needed throughout shift.
- Checked the quality of raw and cooked foods to ensure that standards were met.
- Operated deep fryer machines safely following safety guidelines.
- Communicated effectively with co-workers regarding tasks assigned during shift.
- Collaborated with team to deliver timely service of items.
- Packaged and bagged cooked food and prepared items.
Education
Associate of Science - Surgical Technology
North West College
Anaheim, CASkills
- Self-Motivated and Disciplined
- Attention to Detail
- Clear Communication
- Money Handling
- POS Systems
- Customer Service
- Time Management
- Customer Complaint Resolution
- Customer inquiries
- Teamwork and Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Warehouse Worker
Tforce Logistics
01.2024 - Current
Head Cook and Cashier
Raising Cane's Restaurants
02.2021 - 08.2023
Package Scanner
Amazon Logistics
01.2020 - 02.2021
Fast Food Cook
Taco Bell
01.2017 - 01.2020
Associate of Science - Surgical Technology
North West College
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