Vianey Arteaga
Murray,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Amazon SLC2
7148 W Old Bingham Highway, West Jordan
10.2023 - Current
- Maintained clean and organized work area, contributing to efficient and safe working environment.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Consistently lifted materials weighing as much as 50 pounds.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Helped train new employees in safe practices and warehouse procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Expedited shipping times, maintaining close attention to priority orders and deadlines.
- Minimized product loss by reporting any damaged or missing items immediately upon discovery.
- Adapted quickly to new technologies introduced into workplace, enhancing overall productivity levels.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Located needed merchandise in inventory using FC Research, Rodeo, POPS, and Slack software and placed on skids for transport to shelves.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Followed orders precisely for correct items, sizes and quantities.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Created shipping labels to complete daily order processing.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Packed, weighed and shipped items per customer specifications.
- Actively participated in ongoing training sessions offered by company to enhance skills and knowledge base.
Warehouse Worker
Candle Warmers
6050 700 S Salt Lake City
09.2022 - 10.2023
- Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Warehouse Worker
Stitch Fix
6550 W Salt Lake City
04.2022 - 09.2022
- Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during picking process.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 50 pounds.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Adapted quickly to new technologies introduced into workplace, enhancing overall productivity levels.
Barista
Starbucks SLC Airport
W Terminal Drive Salt Lake City
05.2021 - 10.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Packaged bagels, muffins and other food items for customer purchase.
Warehouse Worker
Olive & Cocoa (Seasonal)
6345 W 3380 S West Valley City
02.2021 - 02.2021
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Streamlined packing process with implementation of systematic approach to organizing and preparing shipments.
- Maintained clean and safe work environment, adhering to established safety protocols and procedures.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
Warehouse Worker
Olive & Cocoa (Seasonal)
6345 W 3380 S West Valley City
10.2020 - 12.2020
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Expedited shipping times, maintaining close attention to priority orders and deadlines.
- Maintained clean and safe work environment, adhering to established safety protocols and procedures.
- Minimized product loss by reporting any damaged or missing items immediately upon discovery.
- Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Consistently lifted materials weighing as much as 50 pounds.
Cashier
Carl’s Jr.
293 W 2100 S South Salt Lake
12.2019 - 03.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Factory for you
3568 S Redwood Road
09.2018 - 12.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Granger High School
3580 3600 W West Valley City UT05.2020
Skills
- Time management
- Bilingual
- Problem Resolution
- Good in both simple and complex math
- Flexible
- MS Excel
- Organizer
- Data Entry
- Scheduling
- Critical Thinking
- Microsoft Office Suite
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Amazon SLC2
10.2023 - Current
Warehouse Worker
Candle Warmers
09.2022 - 10.2023
Warehouse Worker
Stitch Fix
04.2022 - 09.2022
Barista
Starbucks SLC Airport
05.2021 - 10.2021
Warehouse Worker
Olive & Cocoa (Seasonal)
02.2021 - 02.2021
Warehouse Worker
Olive & Cocoa (Seasonal)
10.2020 - 12.2020
Cashier
Carl’s Jr.
12.2019 - 03.2020
Cashier
Factory for you
09.2018 - 12.2018
High School Diploma -
Granger High School