Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Vianey Arteaga

Murray,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Amazon SLC2
10.2023 - Current
  • Maintained clean and organized work area, contributing to efficient and safe working environment.
  • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Expedited shipping times, maintaining close attention to priority orders and deadlines.
  • Minimized product loss by reporting any damaged or missing items immediately upon discovery.
  • Adapted quickly to new technologies introduced into workplace, enhancing overall productivity levels.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Located needed merchandise in inventory using FC Research, Rodeo, POPS, and Slack software and placed on skids for transport to shelves.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Followed orders precisely for correct items, sizes and quantities.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Created shipping labels to complete daily order processing.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Packed, weighed and shipped items per customer specifications.
  • Actively participated in ongoing training sessions offered by company to enhance skills and knowledge base.

Warehouse Worker

Candle Warmers
09.2022 - 10.2023
  • Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Warehouse Worker

Stitch Fix
04.2022 - 09.2022
  • Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Achieved timely dispatch of orders using effective time management strategies during picking process.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Adapted quickly to new technologies introduced into workplace, enhancing overall productivity levels.

Barista

Starbucks SLC Airport
05.2021 - 10.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Packaged bagels, muffins and other food items for customer purchase.

Warehouse Worker

Olive & Cocoa (Seasonal)
02.2021 - 02.2021
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Streamlined packing process with implementation of systematic approach to organizing and preparing shipments.
  • Maintained clean and safe work environment, adhering to established safety protocols and procedures.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.

Warehouse Worker

Olive & Cocoa (Seasonal)
10.2020 - 12.2020
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Expedited shipping times, maintaining close attention to priority orders and deadlines.
  • Maintained clean and safe work environment, adhering to established safety protocols and procedures.
  • Minimized product loss by reporting any damaged or missing items immediately upon discovery.
  • Supported warehouse operations through cross-training in other departments such as receiving, order picking, and stocking shelves.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Consistently lifted materials weighing as much as 50 pounds.

Cashier

Carl’s Jr.
12.2019 - 03.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Contributed to store success by maintaining high standards of cleanliness throughout facility.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cashier

Factory for you
09.2018 - 12.2018
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Granger High School
3580 3600 W West Valley City UT
05.2020

Skills

  • Time management
  • Bilingual
  • Problem Resolution
  • Good in both simple and complex math
  • Flexible
  • MS Excel
  • Organizer
  • Data Entry
  • Scheduling
  • Critical Thinking
  • Microsoft Office Suite
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Amazon SLC2
10.2023 - Current

Warehouse Worker

Candle Warmers
09.2022 - 10.2023

Warehouse Worker

Stitch Fix
04.2022 - 09.2022

Barista

Starbucks SLC Airport
05.2021 - 10.2021

Warehouse Worker

Olive & Cocoa (Seasonal)
02.2021 - 02.2021

Warehouse Worker

Olive & Cocoa (Seasonal)
10.2020 - 12.2020

Cashier

Carl’s Jr.
12.2019 - 03.2020

Cashier

Factory for you
09.2018 - 12.2018

High School Diploma -

Granger High School
Vianey Arteaga