Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vianey Bravo

Carol Stream,IL

Summary

Versatile and results driven professional with experience in customer service, administrative support, and team leadership across diverse industries. Proven ability to adapt quickly to new environments, prioritize tasks, and deliver high quality results. Strong communicator with a passion for problem solving, committed to bringing positive contributions and a strong work ethic to any team.

Overview

8
8
years of professional experience

Work History

Caregiver

Private
03.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Store Associate

The UPS Store
11.2019 - 05.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Performed fingerprinting and live scan services accurately and efficiently, ensuring compliance with legal and confidentiality standards.

Store Manager

Boost Mobile Store
06.2016 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.


Education

Associate of Science - Administration of Justice

Hartnell College
Salinas, CA
12-2021

Skills

  • Daily living assistance
  • Housekeeping tasks
  • Documentation
  • Team leadership and coaching
  • Outstanding communication skills
  • Store operations
  • Time management mastery
  • Problem-solving acumen

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Caregiver

Private
03.2022 - Current

Store Associate

The UPS Store
11.2019 - 05.2020

Store Manager

Boost Mobile Store
06.2016 - 09.2019

Associate of Science - Administration of Justice

Hartnell College
Vianey Bravo