Noah Diaz
McAllen,TX
Summary
Proven ability to build trust and long-term relationships with clients through clear communication and problem-solving. Detail-oriented and dependable, with a focus on accuracy, confidentiality, and fraud prevention. Collaborative team player with experience in fast-paced branch environments and achieving performance targets.
Customer-focused professional with experience in financial services. Skilled in building strong client relationships, handling transactions with accuracy, and delivering high-quality service in face-paced environments. Confident in multitasking, teamwork and maintaining efficiency under pressure while fostering a welcoming customer experience. Fluent In both Spanish and English. Strength skills in financial transactions, account management, and problem resolution with a focus on confidentiality and compliance. Strong willed for adaptability, reliability and strong work ethic that contributes to both customer satisfaction and organizational success.
Overview
2
2
years of professional experience
Work History
Chase Bank
McAllen, USA
07.2017 - 07.2019
- Proven ability to build trust and long-term relationships with clients through clear communication and problem-solving. Detail-oriented and dependable, with a focus on accuracy, confidentiality, and fraud prevention. Collaborative team player with experience in fast-paced branch environments and achieving performance targets.
Starbucks
- Delivered excellent customer service by engaging with guests, addressing concerns, and creating a welcoming environment. Maintained accuracy in cash handling, order processing, and point-of-sale transactions during high-volume shifts. Collaborated with team members to meet daily sales goals and ensure smooth store operations. Trained and supported new partners on company procedures, product knowledge, and customer service expectations.
Education
Bachelor of Science - Health Science Center
Texas A&M
College Station, TXHigh School Diploma -
James Nikki Rowe High School
McAllen, TXSkills
- Expert in IDS
- Account openings in LPRS
- Data Entry and Record Management
- Customer Service-Oriented
- Inventory Management Systems
- Digital Communication Tools
- Strategic Planning
- Bilingual
- Money Handling
- Risk Management Policies
- Staff Training
- Professional Demeanor
Summary
English, Spanish, Completed Chase Bank Customer Service & Compliance Training
Timeline
Chase Bank
07.2017 - 07.2019
Starbucks
Bachelor of Science - Health Science Center
Texas A&M
High School Diploma -
James Nikki Rowe High School