Vianey Interpreter
Avondale,AZ
Summary
Dynamic Referral Coordinator with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational, and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Transplant Referral Coordinator
Mayo Clinic
06.2024 - Current
- Developed and maintained strong working relationships with referral sources to streamline processing.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity.
- Scheduling CMS call
- Letters to the referring provider
- Pre-Transplant records requests
- Pre-transplant labs- outside lab order only and tracking results
- Pre-transplant lab entry into Epic (LabDe)
Medical Assistant/Referral Coordinator
Valleywise Healthcare
06.2019 - 05.2024
- Room patients, check vitals, clean rooms, assist in wound care, confirm calls, help with MyChart patient messages, schedule follow-up appointments, assist with referral processes in bound and outbound referrals, request records, verify insurance benefits, contact patients for scheduling referral appointments
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Pima Heart Physicians
12.2018 - 04.2019
- Assist patients with symptoms, send prescriptions to pharmacy
- Obtained client's medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
Patient Financial Services Rep
Banner Health
02.2017 - 12.2018
- Verify patient insurance for upcoming appointments, identify patient responsibility and benefit information
- Performed administrative or clerical duties such as filing, reception, scheduling, data entry, and patient registration.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Completed registration paperwork, verifying accurate patient information.
- I responded to customer questions and provided detailed account information.
Education
Medical Assistant
BROOKLINE COLLEGE
TUCSON, ARIZONA11.2005
HIGH SCHOOL GRADUATE - undefined
EDGE HIGH SCHOOL
TUCSON, ARIZONA06.2002
Skills
- Bilingual – Fluent English and Spanish
- Microsoft Programs – Word
- Microsoft Programs – Excel
- Microsoft Programs – PowerPoint
- Office Equipment – Printers
- Office Equipment – Fax Machines
- Office Equipment – Multiline Telephone
- Office Equipment – Scanners
- Typing – 35 WPM
- Multi‐Tasking
- Problem Solving Skills
- Epic
- Customer Service
- Help Desk
- Patient records oversight
- HIPAA regulations
Timeline
Transplant Referral Coordinator
Mayo Clinic
06.2024 - Current
Medical Assistant/Referral Coordinator
Valleywise Healthcare
06.2019 - 05.2024
Medical Assistant
Pima Heart Physicians
12.2018 - 04.2019
Patient Financial Services Rep
Banner Health
02.2017 - 12.2018
HIGH SCHOOL GRADUATE - undefined
EDGE HIGH SCHOOL
Medical Assistant
BROOKLINE COLLEGE
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