Vianey Sanchez
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, orders, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Law Offices of Leticia A. Gonzalez
07.2023 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients, and updated client contact information.
- Answered general questions, gathered nature of visit and directed to specific offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
Party Rental Coordinator
Dayanni's Party Rentals
01.2019 - 07.2023
- Managed daily operations of the front office, overseeing staff scheduling, payroll processing, and other administrative tasks as needed.
- Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Accommodated last minute requests to address needs of clients, achieving top client satisfaction and repeat business.
- Developed and implemented strategies to increase rentals and improve customer service.
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Scheduled and monitored delivery team members' workloads to meet customer needs.
- Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
- Coordinated logistics for delivery and pick-up of rental equipment, ensuring smooth operations and customer satisfaction.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortage of equipment.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
Education
GED -
Restore Education
San Antonio, TX06-2024
No Degree - Business Administration
Northwest Vista College
San Antonio05-2029
Skills
- Organization skills
- Data entry
- Patience and empathy
- Work ethic and integrity
- Order taking
- Payment processing
- Product knowledge
- Scheduling appointments
- Attention to detail
- Courteous and professional
- Customer service
- Customer assistance
Certification
- Professional Certified Makeup Artist - Boss Beauty Makeup Academy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Law Offices of Leticia A. Gonzalez
07.2023 - 12.2024
Party Rental Coordinator
Dayanni's Party Rentals
01.2019 - 07.2023
- Professional Certified Makeup Artist - Boss Beauty Makeup Academy
GED -
Restore Education
No Degree - Business Administration
Northwest Vista College
Similar Profiles
Vianey SanchezVianey Sanchez
Receptionist at Law Offices of Leticia A. GonzalezReceptionist at Law Offices of Leticia A. Gonzalez
Lina Maria QuinteroLina Maria Quintero
Filing Assistant at The Law Offices Gonzalez & AssociatesFiling Assistant at The Law Offices Gonzalez & Associates
Wendy CardenasWendy Cardenas
Immigration Paralegal at Law Offices of Luis GonzalezImmigration Paralegal at Law Offices of Luis Gonzalez