Hi, I’m
Viani-jolie Castro
Coolidge,AZ
Summary
Dynamic professional with a proven track record at Lucid Motors, excelling in project management and customer service. Recognized for delivering high-quality results on time while ensuring worksite safety. Skilled in multitasking and problem-solving, I foster strong client relationships and enhance team performance through effective communication and strategic planning.
Overview
4
years of professional experience
Work History
Lucid Motors
Contractor
12.2024 - Current
Job overview
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
Dairy Queen Grill & Chill
Team Member
01.2024 - 04.2025
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Peter Piper Pizza Inc
Manager
02.2021 - 09.2024
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Coolidge Alternative Program Coolidge, AZ
High School Diploma
05.2022
Skills
- Attention to detail
- Customer service
- Time management
- Problem-solving
Timeline
Contractor
Lucid Motors
12.2024 - Current
Team Member
Dairy Queen Grill & Chill
01.2024 - 04.2025
Manager
Peter Piper Pizza Inc
02.2021 - 09.2024
Coolidge Alternative Program
High School Diploma
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