Vianka Vaca Salas
Houston
Summary
Experienced with insurance billing systems and procedures, ensuring accurate claim submissions. Utilizes proficiency in dental coding and compliance to minimize errors and streamline processes. Track record of effective communication with insurance companies and healthcare providers.
Overview
5
5
years of professional experience
Work History
Billing Clerk
Omega Dental Specialists
10.2023 - Current
- Handled account payments and provided information regarding outstanding balances.
- Managed invoicing and payment processing operations.
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Calculated adjustments, premiums and refunds.
- Reviewed patient billing statements and insurance claims to verify proper coverage and eligibility.
- Processed and submitted dental claims to insurance companies, ensuring accuracy and compliance with insurance requirements.
- Ensured accurate billing and claims processing.
- Reviewed claims history and policy details.
- Maintained detailed records of claims submissions and follow-up actions to track claim statuses.
- Coordinated with dental offices and insurance providers to resolve discrepancies and ensure timely claims payment.
Front Desk Receptionist
Zara Dental
08.2021 - 11.2023
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Proven ability to learn quickly and adapt to new situations.
- Verified client insurance policies to ensure all required coverage was in place and up to date.
- Assisted clients by checking and confirming insurance coverage details, ensuring all policies were up to date.
- Assisted in the claims review process by confirming insurance coverage and eligibility.
Front Desk
Fresh Dental Care
04.2020 - 08.2021
- Ensured a friendly yet effective work environment for both, customers and co-workers
- Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
- Trained new hires on company policies, software systems, and best practices for front desk operations, leading to successful onboarding experiences.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
Education
Communications - undergraduate Communications Associates
SAN JACINTO COLLEGE
05-2025
Skills
- Knowledge of Open Dental and Dentrix
- Handling monetary transactions
- Customer service
- Adaptability
- Interpersonal Skills
- Bilingual (English-Spanish)
- Work ethic
- Fast learner
- Time management
- Efficiency
- Billing statement management
Timeline
Billing Clerk
Omega Dental Specialists
10.2023 - Current
Front Desk Receptionist
Zara Dental
08.2021 - 11.2023
Front Desk
Fresh Dental Care
04.2020 - 08.2021
Communications - undergraduate Communications Associates
SAN JACINTO COLLEGE
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