Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vianka Velasquez

Miami,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Manager

Cliffhanger Janitorial, INC
Miami, FL
01.2020 - Current
  • Scheduled and facilitated meetings and conferences, arranged travel logistics, and oversaw department activities.
  • Developed and implemented office policies and procedures.
  • Implemented organized and user-friendly spreadsheets in Excel to monitor various employee-related information, such as time off requests and sick leave.
  • Handled all incoming communication via phone, email, and mail.

Office Administrator

Personal Care Services
Miami, FL
05.2019 - 01.2020
  • Coordinated and managed daily administrative operations of the office.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Assisted with budget preparation by providing data entry support into financial tracking system.
  • Maintained customer confidence and protected operations by keeping information confidential.

Payroll and Human Resources & Billing

Leg Window Cleaning dba Mile High
Miami, FL
02.2017 - 04.2019
  • Performed payroll processing activities, including timesheet calculations, deductions, and bonuses.
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
  • Supported payrolls, driving timely and accurate payment of employee wages.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Managed variety of tasks, including time sheet review and Human Resources for 39 employees.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Ensured offices were set up properly and compiled human resources information for new personnel.

Sales Associate

Footlocker
Miami , FL
08.2016 - 02.2017
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Trained team members on security risks and loss prevention to aid in mitigating store theft.
  • Contacted other store locations to locate items to meet customer needs.
  • Recommended merchandise based on customer needs.

Education

High School Diploma -

Robert Morgan Educational Center
2016

Skills

  • Flexible
  • Detail-oriented
  • Microsoft Office proficiency
  • Verbal/written communication
  • Reliable and punctual
  • Team player mentality
  • Customer Service
  • Billing
  • Staff hiring
  • Payroll Processing
  • Scheduling
  • Proposal Writing
  • Employee Training

Certification

  • Public Notary

Languages

Spanish
Native/ Bilingual

Timeline

Office Manager

Cliffhanger Janitorial, INC
01.2020 - Current

Office Administrator

Personal Care Services
05.2019 - 01.2020

Payroll and Human Resources & Billing

Leg Window Cleaning dba Mile High
02.2017 - 04.2019

Sales Associate

Footlocker
08.2016 - 02.2017

High School Diploma -

Robert Morgan Educational Center

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Vianka Velasquez