VIANKA OKOLI
Germantown,MD
Overview
6
6
years of professional experience
1
1
Certification
Work History
Branch Manager
VIO Millennial inc
09.2022 - 11.2023
- Directed daily branch operations, leading the team to exceed monthly sales goals
- Communicated and implemented new ideas and strategies to improve sales, marketing, and staff development
- Managed day-to-day communication between the branch and corporate headquarters
- Conducted performance evaluations
- Recruited, interviewed, hired and trained new staff members in accordance with company policies
- Handled all the Branches financials which included paying employees, managing business bills and finances.
Recruiter
VIO Millennial inc
09.2022 - 08.2023
- Drafted job descriptions and criteria for new positions
- Maintained detailed recruiting processes, candidate pipeline documentation, and hiring procedures
- Participated in developing innovative ways to attract passive job seekers
- Met with candidates to discuss job opportunities and answer questions about company culture and benefits packages
- Provided guidance on interviewing techniques to hiring teams while supporting onboarding activities throughout the organization.
Assistant Director
Gold Millennial Inc
08.2022 - 09.2022
- Worked closely with management to provide effective assistance for specific aspects of business operations
- Trained and mentored new employees on industry practices and business operations
- Organized meetings with the branch managers to discuss strategies for improving client satisfaction
- Planned, organized and directed the activities of team members to ensure efficient operations
- Attended multiple state organizational events to represent the branch
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Corporate Trainer
Gold Millennial Inc
04.2022 - 08.2022
- Collaborated with management to identify company training needs and scheduling.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Facilitated team building exercises to promote collaboration among colleagues in a professional setting
- Developed a team of 15+ plus leaders into the corporate trainer position.
Marketing Associate
Gold Millennial Inc
02.2022 - 08.2022
- Developed marketing strategies and resolved problems to drive sales.
- Planned and executed events and marketing programs to increase qualified leads.
- Communicated product features, advantages, and benefits to clients
- Demonstrated excellent customer service skills when dealing with client inquiries
Sandwich Artist
Subway
07.2019 - 12.2021
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
Sales Associate
University at Buffalo
06.2018 - 06.2019
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Encouraged customers to make additional purchases and suggested relevant items
- Met merchandising standards by keeping store stocked and products faced
- Assisted with training and mentoring new team members
- Promoted benefits of store credit cards and customer loyalty programs.
- Engaged with customers to build rapport and loyalty.
Library Student Assistant
University at Buffalo
09.2017 - 05.2018
- Greeted all patrons who entered into the study center with a smile and offered assistance for any needs or issues
- Provided assistance to patrons in regards to the center's computer system and gave instructions for logging on
- Designed fliers and posted them throughout center in order to keep all patrons updated on upcoming events, meetings and social programs
- Oversaw check in and check out process
- Troubleshooted technical problems with computers and other technology
Education
Bachelor Of Arts In Psychology - Business Administration And Management
University At Buffalo
Buffalo, NY12.2021
Skills
- Staff Training
- Relationship Management
- Client Acquisition
- Cost and Budget Analysis
- performance evaluations
- Engagement events
- Recruiting
- Tableau
- Digital Marketing
- Team Leadership
Certification
Real Estate
Timeline
Recruiter
VIO Millennial inc
09.2022 - 08.2023
Branch Manager
VIO Millennial inc
09.2022 - 11.2023
Assistant Director
Gold Millennial Inc
08.2022 - 09.2022
Corporate Trainer
Gold Millennial Inc
04.2022 - 08.2022
Marketing Associate
Gold Millennial Inc
02.2022 - 08.2022
Sandwich Artist
Subway
07.2019 - 12.2021
Sales Associate
University at Buffalo
06.2018 - 06.2019
Library Student Assistant
University at Buffalo
09.2017 - 05.2018
Bachelor Of Arts In Psychology - Business Administration And Management
University At Buffalo
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