Vianna Houston
Bronx,NY
Summary
Organized Admin with hands-on experience supporting database management, and human resources. Accommodating and attentive professional possessing outstanding time management and record keeping. Committed to communicating with management and peers to cultivate professional relationships.
Overview
8
8
years of professional experience
Work History
Housekeeper
Argus Community
03.2023 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
Receptionist Administrator
Shore Haven Owner Association
01.2020 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
Administrator
Triboro Animal Hospital
02.2016 - 12.2019
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained records and updated internal databases to support document management.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Education
Bachelor of Science - Human Services
Metropolitan College of New York
New York, NY01.2025
High School Diploma -
High School For Excellence And Innovation
650 Academy St, New York, NY 1003402.2017
Skills
- Customer Service
- Cleaning and organizing abilities
- Health and Safety Regulations
- Critical Thinking
Timeline
Housekeeper
Argus Community
03.2023 - 02.2024
Receptionist Administrator
Shore Haven Owner Association
01.2020 - 09.2021
Administrator
Triboro Animal Hospital
02.2016 - 12.2019
Bachelor of Science - Human Services
Metropolitan College of New York
High School Diploma -
High School For Excellence And Innovation
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