Vianney Vargas
New York,NY
Summary
Dynamic HR professional with extensive experience at The Plaza Hotel, excelling in payroll management and employee benefits administration. Proven track record in problem resolution and fostering strong vendor relationships. Adept in labor law compliance, demonstrating leadership and organizational abilities to enhance operational efficiency.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director of Payroll & Benefits/Human Resources Intern
THE PLAZA HOTEL
New York, NY
09.2010 - Current
- Maintained accurate payroll information through collection, calculation, and entry of payroll data.
- Updated payroll records by processing changes in exemptions, insurance, deductions, and job titles.
- Resolved payroll discrepancies by conducting thorough information collection and analysis.
- Ensured confidentiality of employee information to protect payroll operations.
- Administered employee benefit programs, including medical, dental, disability, and 401K plans.
- Facilitated open enrollment while fostering strong relationships with benefit vendors.
- Trained new hires on payroll procedures and company policies to ensure compliance.
- Supported onboarding processes by maintaining comprehensive employee files.
Front Office Manager
DOUBLETREE METROPOLITAN HOTEL (Highgate Hotels)
05.2009 - 09.2010
- Ensuring policies and procedures at the front desk are in place.
- Maintaining low cost in labor by ensuring proper scheduling and payroll.
- Assisting with hiring and training of all employees.
- Working hand in hand with the hotel’s controller and the accounting department in order to minimize rebates and maximize revenue.
Front Office Manager
RADISSON LEXINGTON HOTEL/Highgate
New York, NY
08.2007 - 05.2009
- Established policies and procedures for front desk operations to enhance efficiency.
- Optimized labor costs through effective scheduling and payroll management.
- Facilitated hiring and training processes for all employees to ensure competency.
- Collaborated with hotel controller and accounting department to reduce rebates and increase revenue.
Front Office Manager
PARAMOUNT HOTEL
New York, NY
03.2005 - 08.2007
- Ensuring policies and procedures at the front desk are in place.
- Maintaining low cost in labor by ensuring proper scheduling and payroll.
- Assisting with hiring and training of all employees.
- Working hand in hand with the hotel’s controller and the accounting department in order to minimize rebates and maximize revenue.
Assistant Front Office Manager
THE OMNI BERKSHIRE PLACE HOTEL
New York, NY
01.2004 - 03.2005
- Assisting the Front Office Manager with hiring, training, payroll & scheduling.
- Ensure guest complaints are solved in a friendly and professional manner.
- Ensure on-going training with the front office staff.
- Assist with maintaining the highest average rate feasible.
Front Desk Assistant Manager/ Hotel Manager
WYNDHAM EL CONQUISTADOR RESORT/Westin Rio Mar
Fajardo, PR
08.1996 - 12.2003
- Manage the front office operations of a 900 room at a Five-Diamond Resort.
- Manage a staff of twenty employees and conduct daily meeting for work assignments.
- Process the payroll and scheduling of the weekly staff and made necessary adjustments according to business.
Education
BS - Hotel/Restaurant Management
New York City College of Technology
NY, USA01.1996
Skills
- Public relations expertise
- Problem resolution
- Decision making
- Computer literacy
- Microsoft Office proficiency
- Payroll management systems
- EEO compliance knowledge
- Sexual harassment training
- Coaching and counseling techniques
- Labor law knowledge
- Fidelio and Opera software
- Communication skills
- Work ethics and enthusiasm
- Leadership capabilities
- Empathy and interpersonal skills
- Organizational abilities
- Attention to detail
- Analytical thinking
- Motivation and follow-up strategies
- Union experience/Industry Wide Agreement
Languages
Fully bilingual - English/Spanish
Languages
Spanish
Professional
Certification
- Fred Pryor Certified in Payroll Law; The Essentials of HR Law; Human Resources for Anyone with Newly Assigned HR Responsibilities; Timely HR Issues; Harrassment & Discrimination; Employment Law.
Timeline
Director of Payroll & Benefits/Human Resources Intern
THE PLAZA HOTEL
09.2010 - Current
Front Office Manager
DOUBLETREE METROPOLITAN HOTEL (Highgate Hotels)
05.2009 - 09.2010
Front Office Manager
RADISSON LEXINGTON HOTEL/Highgate
08.2007 - 05.2009
Front Office Manager
PARAMOUNT HOTEL
03.2005 - 08.2007
Assistant Front Office Manager
THE OMNI BERKSHIRE PLACE HOTEL
01.2004 - 03.2005
Front Desk Assistant Manager/ Hotel Manager
WYNDHAM EL CONQUISTADOR RESORT/Westin Rio Mar
08.1996 - 12.2003
BS - Hotel/Restaurant Management
New York City College of Technology
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