Focused on further developing acquired skills by learning from top teams and completing development projects. Knowledgeable about mobile and desktop platforms.
Overview
3
3
years of professional experience
Work History
Software Development Engineer Intern
Amazon — Benefits Team (BXT Mavericks)
05.2025 - 08.2025
- Designed and built the Ticket Troubleshooter Tool (T3), an AI-powered system using Python, LangChain, and AWS Bedrock to automate ticket resolution.
- Developed multi-agent AI architecture for ticket classification, root cause analysis, and fix recommendations.
- Implemented microservices with AWS ECS Fargate, LangGraph workflows, and LangServe APIs.
- Integrated tools for log analysis and automated ticket updates, reducing manual handling by an estimated 50%.
Software Development Engineer Intern
Amazon — PXT Org (HITS Team, OPS PXT WSTT)
05.2024 - 08.2024
- Enhanced Admin Portal UI using React, TypeScript, and HTML to streamline onboarding of new Lines of Business (LOBs).
- Automated backend processes, reducing onboarding time by 4–6 SDE weeks.
- Developed and tested APIs with DynamoDB to improve system reliability.
- Led manual testing and implemented JSON configuration updates for backend-frontend integration.