VICENTE CERVANTES JR.
Colorado Springs,Colorado
Summary
A friendly, dedicated individual who has a thorough understanding of working in the corporate environment and has ambition to succeed in any given environment. Love to learn, and always up for a challenge whatever the situation. Get along well with others, as well as working efficiently. Seeking a position where to develop and excel while giving the best to an employer. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Behavior Technician
Brightpath Behavior
08.2025 - 12.2025
- Implemented behavioral intervention strategies to enhance client skills and independence.
- Observed and recorded client progress, adjusting strategies based on individual needs.
- Collaborated with interdisciplinary teams to develop tailored treatment plans for clients.
- Trained and mentored junior staff in effective behavior modification techniques.
- Developed educational materials for clients and families to promote understanding of behavioral concepts.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
Team Leader
Lifetime Living
03.2024 - 07.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Manage team of 5 production associates, overseeing productive production processes and meeting all deadlines.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
Behavior Health Assistant
PALMS BEHAVIOR HEALTH
04.2023 - 02.2024
- Worked at a behavioral health care facility in which we aid people with struggling personal health issues
- Duties include monitoring their wellbeing and well as providing moral, physical and at times 'spiritual' support
- Ensuring that individuals are ready to face the challenges that life brings
- Teaching them coping skills to carry on in life
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans, facilitating optimal patient care.
- Enhanced patient progress by implementing tailored behavioral plans and strategies.
- Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Production Supervisor - Fillet line
Peter Pan Sea Food
06.2022 - 02.2023
- Worked for a company called Peter Pan Seafood as a supervisor. This is a fishing processing company that is in King Cove, Alaska. My job went from cutting and processing fish such as Salmon (King, Kojo, Pink, ext) Cod (Grey and Black) Squid and Crab (King and Dungeness)
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Managed team of 15-25 production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problemsolving.
- Achieved on-time shipments goal by empowering employees to continued success.
- Optimized labor allocation, matching skill sets with task requirements to improve output quality.
Sales Representative
4SideGroup
04.2022 - 06.2022
- Worked as a sales representative at 4sidegroup
- We would help homeowners understand the filtration of water systems in their homes
- Door to door knowing is the main way of networking our product
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Representative
MERAKI SOLUTIONS
09.2021 - 06.2022
- Worked as a sales representative at Meraki Solutions
- Door to door knowing is the main way of networking our product
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Staff Supervisor
NEW BEGINNINGS
10.2020 - 08.2021
- I worked in this group home taking care of individuals with mental and/or physical needs
- Helping and assisting individuals to have the best quality of life possible depending on their needs; for example, cooking, bathing, dressing them, cleaning the home, and insuring they would take their medication as prescribed
- My responsibilities as home supervisor were to ensure that myself as well as the weekend staff completed daily documentation
- Such as temperature logs, medical logs and individuals' goals/objectives were being met
- Some of my responsibilities also included making sure that there are enough groceries for daily meals as well as in storage in case of a storm
- At times I was also made responsible to take individuals to their dental or doctors' appointments
- Boosted team morale by acknowledging accomplishments, providing opportunities for growth, and supporting professional development initiatives.
- Improved employee retention rates by fostering a positive work environment and addressing staff concerns proactively.
Food Service 2 Worker - Rehabilitation Technician Il (Education &Training Services Supervisor)
Rio Grande State Center
10.2012 - 09.2020
- Had many job duties which include serving and preparing meals for individuals who are mentally challenged. Oversaw the various diets and textures of each consumer
- My supervisor duties include monitoring other staff members and ensuring that they are serving the correct diets and textures to right consumers I also must ensure; That all job duties in each building are completed before leaving work
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
Security Officer
Vets Securing America
07.2011 - 10.2012
- Vets Securing America is an outside security agency in which we provided outside security services at Rio Grande State Mental Services
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Bus Boy
Rancho Viejo Resort
10.2011 - 02.2012
- Assisted my assigned waiter daily by setting up tables, cleaning, and when attending customers
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Enhanced teamwork among staff members through effective communication and collaboration during busy shifts.
Produce/Cashier
H.E.B Corp
10.2009 - 08.2011
- Worked several departments including produce, service, bakery, grocery, and general merchandise
- Assisted customers with questions and any other requests they had
- Worked with large amounts of gratitude and passion to provide the beat customer service to our shoppers
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
CDL CLASS A - Truck Driving
United States Truck Driving School
Fountain, CO12-2025
History BA - Introduction Studies
Texas State Technical College
Waco, TX05-2024
Skills
- Leadership
- Behavior Management
- Patient Safety Management
- Bilingual in English and Spanish
- Problem-Solving
- Deadline management
- Professionalism and punctuality
- Safe driving practices
- Decision-making under pressure
- Adaptability to weather conditions
- Vehicle inspection proficiency
- Weight distribution awareness
- Logbook maintenance
- Load securement
Languages
Spanish
Native or Bilingual
Timeline
Behavior Technician
Brightpath Behavior
08.2025 - 12.2025
Team Leader
Lifetime Living
03.2024 - 07.2025
Behavior Health Assistant
PALMS BEHAVIOR HEALTH
04.2023 - 02.2024
Production Supervisor - Fillet line
Peter Pan Sea Food
06.2022 - 02.2023
Sales Representative
4SideGroup
04.2022 - 06.2022
Sales Representative
MERAKI SOLUTIONS
09.2021 - 06.2022
Staff Supervisor
NEW BEGINNINGS
10.2020 - 08.2021
Food Service 2 Worker - Rehabilitation Technician Il (Education &Training Services Supervisor)
Rio Grande State Center
10.2012 - 09.2020
Bus Boy
Rancho Viejo Resort
10.2011 - 02.2012
Security Officer
Vets Securing America
07.2011 - 10.2012
Produce/Cashier
H.E.B Corp
10.2009 - 08.2011
CDL CLASS A - Truck Driving
United States Truck Driving School
History BA - Introduction Studies
Texas State Technical College