Vicente Iglesias
New York,NY
Summary
Organized technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technician
Opulence Multi Service Inc.
01.2020 - Current
- Maintained quality assurance and customer satisfaction objectives
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Explained diagnostic findings to customers and outlined service options.
- Investigated and resolved customer inquiries and complaints quickly.
- Performed maintenance duties and safely handled chemicals and solutions.
- Delivered prompt service to prioritize customer needs.
- Painting Services
- Professional Organizer
- Move in and move outs
- Pest control preparations
- Project Manager
- Compulsive Hoarding clean ups
- Disinfecting of Commercial, offices, apartments and residential spaces
- Trauma scene cleaning
- Used standard housekeeping equipment, tools and supplies to accomplish basic cleaning.
Technician
Trauma Scene Cleaning Management Inc.
03.2010 - 12.2020
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Used standard housekeeping equipment, tools and supplies to accomplish basic cleaning.
- Compulsive Hoarding clean ups
- Pest control preparations
- Disinfecting of commercial, offices, apartments,homes and residential spaces
- Trauma scene clean ups
Education
High School Diploma -
George Washington High School
Manhattan, NY06.1998
Skills
- Six Sigma Methodologies
- Customer Service
- Issue Analysis
- Heavy Lifting
- Power Tools and Equipment
- Safety Procedures Adherence
- Issue and Problem Resolution
- Attention to Detail
- Chemical Safety
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
Certification
Security Guard Training certificate and License
Timeline
Technician
Opulence Multi Service Inc.
01.2020 - Current
Technician
Trauma Scene Cleaning Management Inc.
03.2010 - 12.2020
High School Diploma -
George Washington High School
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