Vicente Lopez
Inside Sales Representative
Austin ,Texas
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing eight years of related experience. Successful Inside Sales Representative adept at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offering nince years of sales excellence.
Overview
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Inside Sales Representative
/Sales
Austin, TX
03.2021 - Current
- Guided and motivated warm leads to take effective actions on tight dead lines
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Trained and developed Sales in company processes, product knowledge, customer service and selling techniques.
- Leading sales team in Unique First contacts, sales call First dashes, & overall FD's
Outside Sales Representative
CCI Merchant Services
Chicago , IL
12.2020 - 03.2021
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
- Consulted with businesses to supply accurate product and service information.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Developed, maintained and utilized diverse client base.
Inside Sales Account Manager
HomeGuard HomeWarranty
San Jose , California
06.2019 - 11.2020
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Contributed to team success by helping train and motivate less experienced team members.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Increased renewal policies by 30% for monthly sales target
- .
Casino Host
MGM Resorts International
Las Vegas, NV
05.2015 - 12.2018
- Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
- Served needs of more than hundreds customers in busy casinos environment over every weekend of the year.
- Devoted significant time being visible and available on casino floor to meet and greet guests during individual visits and special events.
- Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed team communications and information for daily promotional meetings.
- Read, communicated, recalled and analyzed daily quotas, regulations, & special event guidelines to promotional team staff.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Sales Promoter
Hakkasan Group Resturaunt & Nightclub
Las Vegas, NV
03.2012 - 04.2015
- Performed market research to cater sales promotion incentives and increase sales.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Provided coupons, product samples, and informational brochures to customers.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Prepared and delivered sleek and professional sales presentations to explain product benefits.
- Requested contact information from potential customers to provide additional information.
Caregiver
A! HealthCare
San Jose, CA
01.2011 - 03.2012
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
No Degree - Criminal Justice
University of Mary
Bismarck, ND 01.2010 - 01.2014
No Degree - Criminal Justice
De Anza College
Cupertino, CA 01.2011 - 01.2012
Skills
Account management
Timeline
Inside Sales Representative
/Sales
03.2021 - Current
Outside Sales Representative
CCI Merchant Services
12.2020 - 03.2021
Inside Sales Account Manager
HomeGuard HomeWarranty
06.2019 - 11.2020
Casino Host
MGM Resorts International
05.2015 - 12.2018
Sales Promoter
Hakkasan Group Resturaunt & Nightclub
03.2012 - 04.2015
Caregiver
A! HealthCare
01.2011 - 03.2012
No Degree - Criminal Justice
De Anza College
01.2011 - 01.2012
No Degree - Criminal Justice
University of Mary
01.2010 - 01.2014
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