Vicente Lugo
Columbus,OH
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of coworkers and customers. Encouraging worker and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Security Officer
The Ohio State Wexner Medical Center
01.2025 - Current
- Responded promptly to incidents, providing immediate assistance and support as needed.
- Conducted regular patrols to identify and mitigate potential security threats.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
Amazon Flex Delivery Driver
Amazon
11.2024 - 12.2024
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Uber Driver
Uber
10.2023 - 11.2024
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Followed company guidelines and policies when interacting with passengers.
- Monitored traffic patterns and adjusted routes to minimize travel time.
Police Cadet
Columbus Division Of Police
09.2020 - 09.2023
- Aided fellow officers with traffic stops, domestic disturbance calls, and warrant execution activities.
- Conducted physical training to keep fit and perform job duties productively.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Operated communication systems to gather, process and share information.
- Responded to emergency calls to provide assistance to citizens in need.
- Assisted in special investigations and crime prevention programs.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Manager
Piada Italian Street Food
01.2019 - 09.2020
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
Food Service Worker
Steak N Shake
09.2018 - 03.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
High School Diploma -
Columbus North International School
Columbus05-2018
Skills
- Time Management
- Customer Service
- Integrity and Honesty
- Complex Problem-Solving
- Team Leadership
- Verbal and written communication
- Interpersonal Skills
- Attention to Detail
- Teamwork and Collaboration
- Critical Thinking
- Planning and Organization
- Critical Thinking
- Problem-Solving
Timeline
Security Officer
The Ohio State Wexner Medical Center
01.2025 - Current
Amazon Flex Delivery Driver
Amazon
11.2024 - 12.2024
Uber Driver
Uber
10.2023 - 11.2024
Police Cadet
Columbus Division Of Police
09.2020 - 09.2023
Manager
Piada Italian Street Food
01.2019 - 09.2020
Food Service Worker
Steak N Shake
09.2018 - 03.2020
High School Diploma -
Columbus North International School