Vicente Nicola
Nolanville,TX
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during a 23 year successful career in the United States Army. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager of Staff Training and Development
U.S. Army
08.2022 - 05.2024
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Personnel and Operations Manager
U.S. Army
08.2017 - 06.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Personnel Management Specialist
U.S. Army
08.2014 - 08.2017
- Supervised over the maintenance of over 30 million dollars worth of equipment, oversight of the logistical support within the company, and the daily operations and management of 46 personnel
- Managed records and manning rosters
- Improved talent acquisition strategies by conducting thorough job analyses and creating accurate job descriptions.
- Consistently met or exceeded annual departmental goals for key performance metrics such as retention rate improvements and time-to-fill reductions.
- Analyzed HR data to identify trends, inform strategic decisions, and improve overall workforce management effectiveness.
- Facilitated conflict resolution between employees, fostering a positive work environment built on trust and collaboration.
- Evaluated the effectiveness of current policies related to compensation structure, benefits package design and implementation practices.
- Maintained compliance with federal, state, and local employment laws through diligent research, record-keeping, and policy updates.
- Organized team-building events and activities aimed at fostering strong relationships, collaboration, and a positive work culture.
- Developed and implemented onboarding and orientation programs for new employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Senior Security Force Assistance Observer, Coach and Trainer
U.S. Army
10.2012 - 08.2014
- Analyzed doctrine, developed, designed, and assisted in the Advisor Academy, implemented instruction for the 353rd regiment, and evaluated students in the field
- Trained over 100 senior leaders and 50 officers as Advisor Observer Coach Trainers (OC/T's also known as evaluators)
- Served as the senior evaluator for the Brigade, evaluating over 30 teams in preparation for future operations
- Developed Standard Operating Procedures (SOP) that defined duties and responsibilities for the Security Force Assistance Observer Coach Trainer (OC/T)
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
- Engaged with subject matter experts to ensure training content accuracy and relevance.
- Boosted training session effectiveness with integration of multimedia tools.
- Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
Education
High school diploma -
Brentwood High School
Brentwood, NYMaster Leaders Course - Organizational Management
US Sergeant Majors Academy
Fort Bliss, TX07.2018
Senior Leader Course - Operations
US Army Armor School
Fort Benning, GA08.2013
Advanced Leader Course - Operations
Armored School
Fort Knox, KY08.2008
Skills
- Team Leadership
- Time Management
- Strategic Planning
- Operations Management
- Staff Management
- Verbal and written communication
- Complex Problem-Solving
- Program Management
- Teamwork and Collaboration
- Logistical planning
- Adaptability and Flexibility
- Military Experience
Accomplishments
- Achieved the Cavalry Leadership Award through effectively helping my company exceed Armored Operations and Doctrine.
- Supervised a team of 45 staff members to execute the successful movement of over 6000 trainees during Holiday Block Leave.
Certification
Secret Clearance, Class CM, 02/01/23, 04/30/31
Additional Information
Citizenship: United States - Valid U.S. Passport
Veterans' Preference: 5-point preference based on active duty service for over 180 consecutive days during the Global War on Terror; over 180 consecutive days during the Gulf War; and wartime service which authorizes a campaign medal or badge.
Security Clearance: Secret (DoD - Renewed 2022)
Availability: Immediate Job Type: Permanent
Work Schedule: Full-Time
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager of Staff Training and Development
U.S. Army
08.2022 - 05.2024
Personnel and Operations Manager
U.S. Army
08.2017 - 06.2022
Personnel Management Specialist
U.S. Army
08.2014 - 08.2017
Senior Security Force Assistance Observer, Coach and Trainer
U.S. Army
10.2012 - 08.2014
High school diploma -
Brentwood High School
Master Leaders Course - Organizational Management
US Sergeant Majors Academy
Senior Leader Course - Operations
US Army Armor School
Advanced Leader Course - Operations
Armored School
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