Vicente Vargas-Reyes

Summary

Accomplished Cafe Manager with a proven track record at Toshi's Cafe, enhancing customer experience and streamlining coffee shop operations. Expert in customer engagement and barista skills, I've successfully trained teams to elevate service standards and foster a welcoming atmosphere, significantly improving customer satisfaction.

Reliable Restaurant server, with a solid background in providing high-quality service in busy restaurant environments. Pleasantly Skilled in multitasking and maintaining positive dining experience for guests. I have Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. While Proven ability to collaborate with team members and adapt to fast-paced settings.

Overview

years of professional experience

Work History

Cafe Manager

Toshi's Cafe

10.2023 - 11.2024

Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Restaurant Server

Frida's Mexican Restaurant

02.2021 - 09.2023

Cultivated warm relationships with regular customers.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Greeted new customers, discussed specials, and took drink orders.

Education

Juab High School

Nephi, UT

Skills

Barista skills
Customer engagement

Coffee shop operations
Customer experience management

Languages

Spanish

Native or Bilingual

Timeline