Vichitra Ojha
Wheeling,IL
Summary
Dedicated Guest Service Host with strong skills in customer service, conflict resolution, and inventory management. Committed to enhancing guest experiences and maintaining operational efficiency.
Overview
13
13
years of professional experience
Work History
Guest Service Host
Gaming Parlor
Wheeling, Illinois
09.2025 - Current
- Greets and welcomes guests with a friendly demeanor.
- Maintains cleanliness and organization of the dining and gaming areas.
- Handles customer feedback and resolves minor issues promptly.
- Monitors inventory levels, and restocks supplies as needed.
- Assists guests with log-ins and log-outs, including verifying identification.
- Collaborates with the management team to develop strategies for improving customer satisfaction levels.
- Cleans and restocks counter areas, and replenishes the cash drawer.
- Answers incoming calls promptly in a professional manner.
Flight Attendant
Qatar Airways
Doha, Qatar
12.2012 - 08.2022
Education
Central Board of Secondary Education, Delhi, India
Delhi, IndiaSkills
- Customer service
- Inventory management
- Conflict resolution
- Guest relations
- Cash handling
- Team collaboration
Availability
Flexible schedule | Open to training and supervision
Timeline
Guest Service Host
Gaming Parlor
09.2025 - Current
Flight Attendant
Qatar Airways
12.2012 - 08.2022
Central Board of Secondary Education, Delhi, India