Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vichulada Assavavasin

New York

Summary

I have over 10 years of experience in the restaurant industry, including roles in both casual and fine dining establishments. Throughout my career, I have worked as a server, host, bartender and restaurant manager, giving me a well-rounded understanding of front-of-house operations. I am confident in providing excellent guest service, managing a team, and creating a welcoming dining experience. In addition, I hold a valid food protection certificate issued by the health department.

Overview

4
4
years of professional experience

Work History

Restaurant Manager

THEP Thai Restaurant
New York
03.2023 - Current
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Oversaw food preparation, production and presentation according to quality standards.

Restaurant Manager

VIV Thai Restaurant & Bar
New York
11.2021 - Current
  • Managed daily restaurant operations and ensured high-quality customer service.
  • Trained and supervised staff to maintain service standards and efficiency.
  • Coordinated inventory management and ordered supplies as needed for smooth operations.
  • Conducted regular staff meetings to communicate updates and promote teamwork.
  • Maintained cleanliness and organization of the restaurant environment for safety compliance.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Have knowledge about making beverages.

Education

BBA - International Business Management

Assumption University
Bangkok, Thailand
03-2000

Skills

  • Customer service focus
  • Employee training
  • Time management
  • Food safety compliance
  • Schedule optimization
  • Team collaboration

Timeline

Restaurant Manager

THEP Thai Restaurant
03.2023 - Current

Restaurant Manager

VIV Thai Restaurant & Bar
11.2021 - Current

BBA - International Business Management

Assumption University

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