Vicken Jemelian
Pasadena,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help team achieve company goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat, as well as successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and dedicated and dependable relationship-builder with superior work ethic. Offering unmatched customer service and workplace focus.
Overview
4
4
years of professional experience
Work History
Student Law Clerk
Alvarez-Glasman And Colvin
02.2023 - Current
- Assisted attorneys with reviewing and organizing witness reports.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Performed general research.
- Filed legal documents promptly and accurately with local, state and federal courts.
- Managed administrative duties such as filing documents.
- Assisted attorneys with case organization and administrative tasks.
Sales Associate
Nordstrom
10.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Cashier
Sand N' Surf
05.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
BBA - Marketing
Loyola Marymount University
Los Angeles, CA05.2024
Skills
- Listening Skills
- Time Management
- Multitasking Strengths
- Conflict Resolution
- Customer Service
- Negotiation Tactics
- Excellent People Skills
- Meeting Deadlines
- Product Promotion
- Cooperative Attitude
- Adaptable and Flexible
- Data Entry
- Research Facts
- Project Organization
Bilingual
Fluent in English and Armenian
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Student Law Clerk
Alvarez-Glasman And Colvin
02.2023 - Current
Sales Associate
Nordstrom
10.2021 - 02.2022
Cashier
Sand N' Surf
05.2019 - 09.2019
BBA - Marketing
Loyola Marymount University
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