Vickestely Rodriguez
Miami
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
6
6
years of professional experience
Work History
Medical Social Work Intern
Green Family Foundation NeighborhoodHELP - Florida International University
05.2025 - Current
- - Collaborate with medical and nursing students and physicians to address physical, emotional, and environmental health needs.
- - Conduct home visits and virtual check-ins to assess family dynamics, service gaps, and resource needs.
- - Assist with public benefits including disability applications, SNAP (food stamps), and creation of SSI accounts.
- - Offer digital literacy training, including job search tools, resume creation, and computer navigation.
- - Provide emotional support, advocacy, and service referrals such as food pantries and low-income housing resources.
- Improved patient outcomes by conducting comprehensive psychosocial assessments and developing individualized care plans.
Human Resources Office Clerk
Casino Miami
09.2021 - Current
- - Coordinate pre-employment tasks: background checks, reference verification, onboarding paperwork.
- - Support HR compliance by tracking training, licensing, and personnel documentation.
- - Manage walk-in applicant flow, answer HR-related inquiries, and support hiring efforts.
- - Assist with updating job descriptions, organizational charts, and employee directories.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Cashier / Customer Service
IKEA
07.2020 - Current
- - Deliver customer-focused service by addressing concerns and ensuring satisfaction.
- - Maintain thorough product knowledge and resolve complaints with professionalism.
Cashier
JOANN Fabrics and Crafts
04.2020 - 07.2021
- - Operated POS systems, managed returns, and promoted store loyalty programs.
- - Supported merchandising, inventory organization, and customer engagement.
- Greeted customers entering store and responded promptly to customer needs.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Marketing Associate & Guest Services Shift Leader
Topgolf
06.2019 - 03.2020
- - Developed and executed marketing content; managed social media and print campaigns.
- - Supervised guest services team and handled escalated issues to ensure guest satisfaction.
- - Assisted with scheduling, training, and daily operations while promoting brand experience.
Education
Bachelor of Social Work -
Florida International University
Miami, FLAssociate of Science - Paralegal Studies
Miami Dade College
Miami, FL07-2019
Skills
- Case Management
- Disability & Public Benefits Applications (SSI, SNAP)
- Resume Building & Job Readiness Coaching
- HRIS (ADP), QuickBooks, Data Entry Paycom
- Microsoft Office Suite
- Time Management
- Bilingual: English & Spanish
- Customer Service & Conflict Resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Social Work Intern
Green Family Foundation NeighborhoodHELP - Florida International University
05.2025 - Current
Human Resources Office Clerk
Casino Miami
09.2021 - Current
Cashier / Customer Service
IKEA
07.2020 - Current
Cashier
JOANN Fabrics and Crafts
04.2020 - 07.2021
Marketing Associate & Guest Services Shift Leader
Topgolf
06.2019 - 03.2020
Bachelor of Social Work -
Florida International University
Associate of Science - Paralegal Studies
Miami Dade College
Similar Profiles
ZIPPORAH HAYESZIPPORAH HAYES
Community Outreach Worker / Social Media Liasion at FLORIDA INTERNATIONAL UNIVERSITY HERBERT WERTHEIM COLLEGE OF MEDICINE GREEN FAMILY FOUNDATION NEIGHBORHOODHELPCommunity Outreach Worker / Social Media Liasion at FLORIDA INTERNATIONAL UNIVERSITY HERBERT WERTHEIM COLLEGE OF MEDICINE GREEN FAMILY FOUNDATION NEIGHBORHOODHELP
Theresa BenderTheresa Bender
Medical Coding Student at Florida International UniversityMedical Coding Student at Florida International University
BÉNÉDICTE MORELBÉNÉDICTE MOREL
French Professeure at Florida International UniversityFrench Professeure at Florida International University
AGUSTINA ROSSATOAGUSTINA ROSSATO
Paralegal at The Berman Group - Fully RemoteParalegal at The Berman Group - Fully Remote
Jothuel TellezJothuel Tellez
Security Officer at Vested Security ServicesSecurity Officer at Vested Security Services