Summary
Overview
Work History
Education
Skills
Timeline
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Vickey Simon

Fairfield,CA

Summary

Proven professional with extensive experience in healthcare and finance, notably at Kaiser Permanente. Excelled in patient care, demonstrating respect, compassion, and problem-solving abilities. Achieved significant improvements in patient satisfaction and efficiency through meticulous attention to detail and superior time management skills. Skilled in EKG analysis and tax preparation, showcasing a unique blend of technical and interpersonal competencies.

Overview

25
25
years of professional experience

Work History

Care Giver

APEXCARE
07.2022 - 08.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Medical Assistant

Kaiser Permanente
08.1998 - 07.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Tax Preparer

H & R Block Tax Services
01.2020 - 04.2022
  • Analyzed financial records to verify accuracy of tax returns.
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Assessed client tax situations to determine best filing options.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Educated clients on tax planning strategies, helping them save money in future years.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Achieved high levels of accuracy by staying informed on changes in relevant regulations and applying that knowledge to each unique case.
  • Participated in continuous professional development opportunities to stay current in industry trends, elevating personal expertise as a Tax Preparer over time.

EKG Technician

Kaiser Permanente
08.2012 - 04.2018
  • Enhanced patient care by accurately performing EKG testing and analyzing results.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.
  • Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
  • Provided instruction on Holter monitor and connected patient to analyzer.
  • Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.

Education

High School Diploma -

Lowell High School
San Francisco, CA

No Degree - Liberal Arts

Solano Community College
Fairfield, CA
06.2025

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving

Timeline

Care Giver

APEXCARE
07.2022 - 08.2023

Tax Preparer

H & R Block Tax Services
01.2020 - 04.2022

EKG Technician

Kaiser Permanente
08.2012 - 04.2018

Medical Assistant

Kaiser Permanente
08.1998 - 07.2022

High School Diploma -

Lowell High School

No Degree - Liberal Arts

Solano Community College

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Vickey Simon