Vicki A Conley
Caribou
Summary
Dynamic healthcare professional with extensive experience at The Aroostook Medical Center, excelling in telemetry monitoring and patient follow-up. Proven ability in electronic medical records management and exceptional customer service. Adept at multitasking and inventory management, ensuring efficient operations in fast-paced environments. Committed to delivering high-quality patient care and support.
Overview
25
25
years of professional experience
Work History
Unit Secretary/Heart Monitor Technician
The Aroostook Medical Center and Northern Light
Presque Isle
07.2009 - Current
- Monitored telemetry on patients across Intensive Care Unit, Medical/Surgical floor, and Emergency Departments.
- Conducted follow-up phone calls to discharged patients regarding their care after leaving the hospital.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Answered and directed multiple phone lines to appropriate personnel.
- Maintained par levels of clerical and medical supplies for Intensive Care Unit.
- Input charges for services and scheduled appointments for discharged patients.
- Assisted in daily functions, setup, and supply management for an 8-bed unit.
- Utilized knowledge from C.N.A. II certification for wound care and various treatments.
- Coordinated IV Infusion center setup, charging, and scheduling with Day Surgery Staff.
- Managed operational budgets while serving as Staffing Coordinator and Medical Records Director.
Certified Clinical Medical Assistant
Aroostook Heart & Lung
Presque Isle
04.2015 - 12.2017
- Triaged patients, obtained vital signs, as well as assisted in patient care.
- Preparing medical charts, managing outbound calls, scheduling diagnostic testing, and obtaining prior authorizations.
- Performed EKGs, Holter monitors applications/tracing.
Unit Secretary
Asheville Specialty Hospital
Asheville
08.2003 - 07.2006
- Provided daily living care to patients in the 40-bed Long Term Acute Rehabilitation unit.
- Trained in ventilator/ tracheostomy care, wound care.
- Completed phlebotomy training according to hospital policies.
- Accurate input of doctors' orders in the Electronic Medical Record.
- Answer / direct multiple phone lines, directing appropriately.
- Assisted visitors to desired locations within the hospital.
Medical Record Director
Park Ridge Living Center, Beystone Health & Rehab
Fletcher
02.2000 - 06.2005
- Acquired C.N.A. for the state of North Carolina.
- Position, trained in ventilator/ tracheostomy care, phlebotomy activities as needed, and activities of daily care to patients.
Education
Baccalaureate in Nursing -
University of Maine At Fort Kent
Fort Kent, ME05.2023
Certified Clinical Medical Assistant -
National Health Care Associaition
Online01-2018
Medical Transcription/ Medical Coding & Billing -
AbTech Community College
Asheville, North Carolina01.2003
Certified Nurse's Assistant II -
Blue Ridge Community College
Flat Rock, North Carolina01.2002
Scholastic Diploma -
Caribou High School
Caribou, ME06-1990
Skills
- Accountability documentation
- Inventory management
- Clerical support
- Multitasking skills
- Computer literacy
- Flexibility and adaptability
- Customer service excellence
- Telemetry monitoring
- Electronic medical records
- Patient follow-up
- Patient triage
- Wound care
- Medical supply management
- Patient scheduling
- Electronic medical record
- Team collaboration
- Phlebotomy techniques
- Patient assessment
- Customer service
- Medical terminology
- Vital signs monitoring
Timeline
Certified Clinical Medical Assistant
Aroostook Heart & Lung
04.2015 - 12.2017
Unit Secretary/Heart Monitor Technician
The Aroostook Medical Center and Northern Light
07.2009 - Current
Unit Secretary
Asheville Specialty Hospital
08.2003 - 07.2006
Medical Record Director
Park Ridge Living Center, Beystone Health & Rehab
02.2000 - 06.2005
Baccalaureate in Nursing -
University of Maine At Fort Kent
Certified Clinical Medical Assistant -
National Health Care Associaition
Medical Transcription/ Medical Coding & Billing -
AbTech Community College
Certified Nurse's Assistant II -
Blue Ridge Community College
Scholastic Diploma -
Caribou High School
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