Summary
Overview
Work History
Education
Skills
Date Of Availability
References
Other Qualifications
Roles And Responsibilities
Certification
Timeline
Generic

Vicki A. VinHatton

Santa Fe

Summary

Dynamic professional with a proven track record at FedEx in dangerous goods shipping compliance and customer service. Notable for exceptional attention to detail and communication skills, effectively managing shipping inquiries and enhancing operational efficiency. Committed to driving results and fostering strong client relationships to ensure seamless international trade processes.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Dangerous Goods Shipping Agent

FedEx
Santa Fe
05.2023 - Current
  • Assisted customers with shipping inquiries and orders.
  • Maintained accurate records of shipments and deliveries.
  • Provided customer service support for clients related to shipping issues.
  • Prepared documents such as bills of lading, invoices, customs forms., for shipments.
  • Ensured compliance with all applicable laws and regulations regarding international trade.
  • Ensured compliance with shipping regulations for handling dangerous goods.

Community Relations Manager

District Attorney Offices for Judicial Districts 1, 2, 7, 11, and 13
Santa Fe
05.2007 - 06.2009
  • I represented multiple District Attorneys offices throughout the region.
  • My small team designed and implemented several community outreach programs that are still used in offices throughout New Mexico.

Microsoft Field Marketing Specialist

Mosaic Sales Solutions/Microsoft
Albuquerque
08.2002 - 05.2007
  • I was responsible for educating sales staff and store management throughout the state about Microsoft products and services.
  • I was also responsible for creating and maintaining Microsoft in-store marketing promotions.
  • Communication skills, close attention to detail, excellent follow-up, and interpersonal skills were essential parts of this position.

Education

Bachelor of Arts - Sociology/Statistics

Kent State University
Kent, Ohio

Various Spanish language and business courses

University of New Mexico
Albuquerque

Kenmore High School -

Kenmore High School
Akron, OH

Skills

  • Attention to Detail
  • Speed
  • Accuracy
  • Computer Programs
  • POS Systems
  • Shipping Import/Export Compliance
  • Shipment Processing
  • Shipment Packaging
  • Dangerous Goods Handling
  • Shift Scheduling
  • Retail Inventory Management
  • Report Generation
  • Employee Training
  • Store Merchandising
  • Consultative Sales

Date Of Availability

One week after job offer.

References

  • Jacob Pouland, Dangerous Goods Operations Manager, FedEx, (505) 316-3423
  • Norman Carpenter, Operations Manager, FedEx, (505) 919-9534
  • Fabian Trujillo, President of LANA, (505) 660-5180
  • Joanna Romero, Manager at Hyatt, (505) 474-7777

Other Qualifications

Quick thinking, energetic, and able to work as a member of a team. Excellent grammar, spelling, and communication skills.

Roles And Responsibilities

  • Classification: Determining the correct dangerous goods classification (e.g., DOT, IATA, IMDG) based on the substance's characteristics.
  • Packaging and Labeling: Ensuring compliance with packaging standards and labeling requirements for the specific class of dangerous goods.
  • Documentation: Preparing and maintaining accurate shipping documents, including manifests, declarations, and other required paperwork.
  • Compliance: Overseeing the company's dangerous goods program to ensure adherence to all relevant regulations.
  • Training: Developing and delivering training programs to employees on dangerous goods handling, packaging, and shipping procedures.
  • Audits: Conducting regular audits of the company's dangerous goods program to identify areas for improvement.
  • Incident Response: Responding to and managing incidents involving hazardous materials transportation.
  • Communication: Communicating with customers, regulatory agencies, and other stakeholders regarding dangerous goods regulations and shipments.
  • Problem Solving: Identifying and resolving issues related to dangerous goods shipments.
  • Data Management: Maintaining accurate records of training, rejected shipments, and audit findings.

Certification

  • FedEx

Timeline

Dangerous Goods Shipping Agent

FedEx
05.2023 - Current

Community Relations Manager

District Attorney Offices for Judicial Districts 1, 2, 7, 11, and 13
05.2007 - 06.2009

Microsoft Field Marketing Specialist

Mosaic Sales Solutions/Microsoft
08.2002 - 05.2007

Bachelor of Arts - Sociology/Statistics

Kent State University

Various Spanish language and business courses

University of New Mexico

Kenmore High School -

Kenmore High School
Vicki A. VinHatton