Vicki Boger

A residential house cleaner with the knowledge of material safety and consistently providing high quality cleaning services.

• Clean houses using a variety of cleaning equipment, disinfectants and machines.
• Sweep and clear floors of debris.
• Vacuum hardwood floors and carpet.
• Clean toilets and bathtubs.
• Maintain cleaning equipment.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Managed filing system, entered data and completed other clerical tasks.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Listened to customer needs and desires to identify and recommend optimal products.
• Used in-store system to locate inventory and place special orders for customers.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Generated new sales leads to achieve and exceed monthly sales goals.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Created employee schedules to align coverage with forecasted demands.
• Developed strategy to increase sales and drive profits.
• Reviewed sales and gross profit report to assess company efficiency.