Vicki Brede
Edmond,OK
Summary
Organized and dedicated Administrative Assistant with proven track record of providing accurate reports and documents in deadline-oriented and fast-paced environments while maintaining quality customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Database Technician
City Of Oklahoma City
05.2021 - Current
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Operate computer to enter, revise and verify data; create and review work orders to ensure accuracy of information and product and/or material used. Organize and maintain documentation applicable to assigned functional area; providing assistance and exchanging information with departmental personnel; Perform general clerical tasks.
- Prepare and file Employee's safety information and retrieve information for supervisors or administration when asked.
- Review employee's files and report On Job Injuries, Motor Vehicle Accidents and Incidents that have occurred for employee's Personal Evaluation.
- Assist in Street's Safety Training.
Customer Service Representative
City Of Oklahoma City
03.2020 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Ability to efficiently communicate by phone, email, and in person with citizens/other departments/vendors.
- Create service request and work orders received from Action Center, ECC, Police and Fire Departments, other OKC departments, and citizens.
- Make decisions of Priority of each work order.
- Knowledge of different sections of Streets, Drainage and Traffic and specific jobs each individual section does and knowledge of individuals that work in each of departments and duties they perform in their department.
Municipal Court Clerk
City Of Commerce
01.2019 - 10.2019
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Provided assistance to attorneys and court personnel in courtroom
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Drafted professional court correspondence to facilitate legal proceedings.
- Coordinated courtroom proceedings and enforced adherence to proper procedures.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Work closely with Police Officers and other law enforcement agencies to ensure all citations and reports are accurate and appropriately filed to ensure defendants' rights are being met.
- Keep accurate account of defendants that have been incarcerated.
Records Officer
Ottawa County Sheriff's Office
12.2004 - 12.2018
- Followed confidentially regulations to maintain privacy.
- Coordinated with various departments to support cross-functional needs.
- Assisted with record management system implementation and maintenance to streamline operations.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
- Reviewed and maintained that all information and arrest file for inmates and defendants were accurate and taken to District Attorney's office in timely manner.
- Prepare and deliver accurate reports to agencies or individuals under extremely quick turnaround timelines.
- Manage all financial transactions for inmates' Trust Fund Account.
- Manage inmates' Phone and Commissary Accounts
- Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
- Disperse Surety or Cash Bonds to correct city, town, district or bondsman.
Education
High School Diploma -
Fairland High School
Fairland, OK05.1974
Skills
- Fast Learner
- Active Listening
- Multitasking and Time Management
- Organizational Skills
- Highly Dependable
- Excellent Attention to Detail
- Ability to Communicate by Phone, Email, and in person
- Research
- Microsoft Office (Excel, Word, Outlook, Access)
- Computer Proficiency
- Multi-Line Telephone Operation
- Prepare accurate financial reports
Timeline
Database Technician
City Of Oklahoma City
05.2021 - Current
Customer Service Representative
City Of Oklahoma City
03.2020 - 05.2021
Municipal Court Clerk
City Of Commerce
01.2019 - 10.2019
Records Officer
Ottawa County Sheriff's Office
12.2004 - 12.2018
High School Diploma -
Fairland High School
Similar Profiles
Michelle HickeyMichelle Hickey
Database Technician at City Of Oklahoma CityDatabase Technician at City Of Oklahoma City
PAMELA MARTINDALEPAMELA MARTINDALE
Financial Services Manager at City Of Oklahoma CityFinancial Services Manager at City Of Oklahoma City
DAKOTA BOXWELLDAKOTA BOXWELL
VIOLENT CRIME APPREHENSION TEAM at CITY OF OKLAHOMA CITYVIOLENT CRIME APPREHENSION TEAM at CITY OF OKLAHOMA CITY
Joseph PalmerJoseph Palmer
Building Inspector 1 at City Of Oklahoma CityBuilding Inspector 1 at City Of Oklahoma City
John ThomasJohn Thomas
Supervisory Criminal Investigator at Department of Justice, U.S. Marshals ServiceSupervisory Criminal Investigator at Department of Justice, U.S. Marshals Service