Dynamic Banking Customer Service Representative with a proven track record at Chase Bank, excelling in fraud prevention and compliance awareness. Demonstrated strong numeracy skills while efficiently resolving customer issues, enhancing digital banking experiences, and maintaining client confidentiality. Recognized for reducing wait times and improving customer satisfaction through effective communication and sales proficiency. Knowledgeable and dedicated customer service professional with extensive experience in Banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.