Vicki Byrd
Florence,MS
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience. Consistently recognized for sales performance and excellence in customer service. Motivated sales professional of 5 years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,
Overview
18
18
years of professional experience
Work History
Sales Associate
Miskelly Furniture
Pearl , MS
03.2021 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables
Licensed Realtor
Keller Williams
Flowood , MS
04.2016 - 03.2022
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Communicated with clients to understand property needs and preferences.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Compared properties with similarly sold properties to determine competitive market prices.
- Advised and informed prospective clients on current market activities and conditions.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
Cafe Manager
Miskelly Furniture
Pearl, MS
12.2015 - 03.2016
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting and supply ordering.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Secured daily cash by verifying totals and making nightly deposits.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Kept cafe in full compliance with health code standards and achieved consistent scores above [Number].
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
- Appraised inventory levels every [Timeframe] and ordered new merchandise to keep quantities well-stocked.
- Managed daily operations of [Type] organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
House Cleaner/Business Owner
Self-employeed
Florence , MS
08.2005 - 01.2016
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
No Degree - General Studies
Hinds Community College
Raymond, MSHigh School Diploma -
Wingfield High School
Jackson, MS05.1992
Skills
- Customer Service
- Sales Expertise
- Furniture Sales
- Order Processing
- Cash Handling
- Upselling Techniques
- Policy and Procedure Adherence
- Sales Trends
Timeline
Sales Associate
Miskelly Furniture
03.2021 - Current
Licensed Realtor
Keller Williams
04.2016 - 03.2022
Cafe Manager
Miskelly Furniture
12.2015 - 03.2016
House Cleaner/Business Owner
Self-employeed
08.2005 - 01.2016
No Degree - General Studies
Hinds Community College
High School Diploma -
Wingfield High School
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