Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Vicki Causby

Vicki Causby

Mount Holly,NC

Summary

Dedicated Delivery Driver with a clean driving record and exceptional customer service skills. Known for efficient route planning using GPS systems and ensuring timely deliveries. Proven ability to manage multiple tasks, maintain accurate records, and provide friendly service, resulting in strong customer relationships.

Overview

2026
2026
years of professional experience

Work History

Production Worker

DNP IMAGINGCOMM AMERICA CORPORATION

Delivery Driver

Spark Driver
05.2024 - Current
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
  • Checked delivery addresses and verified correct package delivery
  • Managed multiple tasks simultaneously while delivering goods within specified time frames
  • Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times
  • Developed strong relationships with customers by providing friendly service and responding to inquiries promptly
  • Maintained set routes and schedules to meet customer expectations
  • Adhered to delivery schedules and deadlines
  • Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
  • Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists
  • Confirmed all packages were properly labeled
  • Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards

Assembly Line Worker

Saddle Creek Logistics Services
07.2020 - 03.2023
  • I helped fill orders for Ispy
  • We put the orders together on a assembly line & get them ready to ship to the customer

Shelf Stocker

Mighty Dollar
10.2010 - 02.2015
  • Followed proper lifting procedures when moving heavy boxes or stacks of merchandise onto shelves
  • Managed time effectively by completing tasks within designated deadlines
  • Accurately stocked merchandise on shelves according to store layout specifications, while maintaining a neat and orderly work environment

Housekeeper

Affordable Suites
02.2004 - 05.2009
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Operated electronic backpack vacuums and floor sweepers.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Handled requests for extra linens, toiletries and other supplies.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Polished fixtures to achieve professional shine and appearance.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Education

High School Diploma -

Burns High School
Lawndale, NC
07.1989

Skills

  • Positive attitude
  • Customer service
  • Safe driving
  • Clean driving record
  • Valid Driver's license
  • Time management
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Attention to detail
  • Dependable and reliable
  • Loading and unloading
  • GPS and route planning
  • Problem-solving
  • GPS navigation
  • Delivery scheduling
  • Defensive driving
  • Dispatch communication

Timeline

Delivery Driver

Spark Driver
05.2024 - Current

Assembly Line Worker

Saddle Creek Logistics Services
07.2020 - 03.2023

Shelf Stocker

Mighty Dollar
10.2010 - 02.2015

Housekeeper

Affordable Suites
02.2004 - 05.2009

High School Diploma -

Burns High School

Production Worker

DNP IMAGINGCOMM AMERICA CORPORATION