Summary

Overview

Work History

Education

Skills

Timeline

Vicki Coats

Bessemer,AL

Summary

Dynamic and compassionate Phlebotomy Technician with a proven track record of improving patient satisfaction and efficiency during tenure at Aya Healthcare. Skilled in blood collection techniques and maintaining HIPAA compliance, adept at fostering patient trust and minimizing discomfort. Demonstrates exceptional interpersonal skills and a commitment to continuous education in healthcare advancements.

Experienced with performing venipunctures and collecting blood samples with precision. Utilizes patient care techniques to ensure comfort and accuracy during procedures. Knowledge of maintaining sample integrity and adhering to healthcare protocols in diverse environments.

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Competent Phlebotomy Technician with [Number] years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

years of professional experience

Work History

Traveling Phlebotomist

Aya Healthcare

09.2024 - Current

Increased overall efficiency by accurately labeling, processing, and storing blood specimens for timely analysis.
Improved patient satisfaction by providing friendly and efficient blood collection services.
Minimized errors in specimen collection by meticulously following standard operating procedures for each draw type.
Maintained a safe and clean working environment by complying with infection control procedures and guidelines.
Collaborated with healthcare providers and interdisciplinary team members to provide comprehensive patient care, optimizing overall health outcomes.
Ensured adherence to HIPAA regulations by maintaining strict confidentiality of patient information at all times.
Exhibited strong attention to detail when recording pertinent medical history information to ensure accurate test results.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Packaged and shipped specimens to central lab daily.
Centrifuged blood samples as outlined in clinical protocols.
Used personal protective equipment correctly to protect coworkers and patients.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Conducted venipuncture and other CT procedures.
Addressed questions and concerns to educate patients on collection process and procedures.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Assisted in training and onboarding new phlebotomists.
Followed established safety protocols and standards to minimize risk of infection and injury.
Provided guidance and support to laboratory personnel.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

MILITAY PHLEBOTOMIST

DOCS

05.2023 - Current

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Tracked collected specimens by initialing, dating, and noting times of collection.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Packaged and shipped specimens to central lab daily.
Organized daily work based on collection priority.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Verified proper storage and transportation of specimens to laboratories.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Mobile Phlebotomist

Phlebotek Solutions

02.2018 - Current

Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Addressed questions and concerns to educate patients on collection process and procedures.
Collected blood samples in accordance with laboratory protocols and regulations.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Verified proper storage and transportation of specimens to laboratories.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Reviewed and processed requisitions for laboratory tests.

Mobile Phlebotomist

American Esoteric Laboratories

02.2023 - 09.2024

Organized daily work based on collection priority.
Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
Stocked phlebotomy cart or carrier with appropriate supplies.
Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Fostered positive relationships with clients, generating repeat business through excellent customer service.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
Assisted in the development and implementation of new protocols to improve overall efficiency and effectiveness of mobile phlebotomy services.
Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
Supported quality assurance initiatives through consistent adherence to established protocols during all aspects of the phlebotomy process.
Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Acted as a liaison between patients, healthcare providers, and laboratory staff by effectively communicating relevant information regarding test results or special requests.
Continuously updated knowledge in the field of phlebotomy through ongoing educational opportunities such as workshops or conferences.
Tracked collected specimens by initialing, dating, and noting times of collection.
Packaged and shipped specimens to central lab daily.
Centrifuged blood samples as outlined in clinical protocols.
Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
Verified patients' identification for proper sample collection.
Collected blood samples in accordance with laboratory protocols and regulations.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Monitored supply levels and placed orders for laboratory supplies.

HOSPITAL PHLEBOTOMIST

Baptist Health Medical Center PRINCETON

01.2021 - 06.2023

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Reduced patient wait times by implementing effective appointment scheduling system.
Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Improved patient comfort and trust with compassionate communication and professional bedside manner.
Adapted to diverse patient needs by employing variety of blood collection techniques.
Enhanced patient experience by performing blood draws quickly and efficiently.
Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Collected blood samples in accordance with laboratory protocols and regulations.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Verified patients' identification for proper sample collection.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Verified proper storage and transportation of specimens to laboratories.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Followed established safety protocols and standards to minimize risk of infection and injury.
Assisted in training and onboarding new phlebotomists.
Monitored supply levels and placed orders for laboratory supplies.

PERSONAL CARE GIVER

Self-employeed

11.2005 - 10.2016

Maintained clean, safe, and well-organized patient environment.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Improved client satisfaction by providing personalized care and attention to their unique needs.
Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
Transported individuals to events and activities, medical appointments, and shopping trips.
Provided basic grooming and hygiene assistance to patients.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with self-administered medications.
Optimized meal planning according to dietary requirements, promoting healthy eating habits for improved health outcomes.
Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
Assisted clients in maintaining independence through consistent support and encouragement.
Monitored progress and documented patient health status changes to keep care team updated.
Implemented creative strategies to keep clients engaged in activities that promoted cognitive functioning and mental stimulation.
Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
Provided emotional support for clients during difficult times, fostering trust and strong rapport.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Utilized strong problem-solving skills to address unforeseen issues or complications in the caregiving process effectively.
Provided respite care for family caregivers, allowing them to take breaks and focus on personal needs while maintaining a high level of care for their loved one.
Maintained detailed records of client progress, enabling accurate reporting to family members and healthcare professionals involved in their care plan.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Increased comfort levels for clients with disabilities by implementing customized care plans.
Conferred with supervisor to discuss patient condition and medical care.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted with daily living activities, running errands, and household chores.
Transported clients to and from medical appointments with safety and efficiency.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Provided compassionate and patient-focused care to cultivate well-being.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Guided patients to restroom to support bladder and bowel relief requirements.
Entrusted to handle confidential and sensitive situations in professional matter.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Maintained strong connections within caregiver community to gain continuous knowledge.

Education

ALLIED HEALTH - MEDICAL ASSISTING\ PHLEBOTOMIST

Virginia College

Birmingham, AL

04-1997

High School Diploma -

MCADORY HIGH SCHOOL

McCalla, AL

06-1989

Skills

Safe driving practices
Organizational growth
Blood collection techniques
Patient care
HIPAA compliance
Valid Driver's license
Flexible scheduling
Maintaining confidentiality
Adaptable to change
Specimen handling
Infection control protocols
Insurance verification
Venipuncture expertise
Medical terminology
OSHA standards
Pediatric phlebotomy
Healthcare regulations
Geriatric phlebotomy
Interpersonal relations
Continuing education
Equipment sterilization
Problem-solving capacity
Travel readiness
Lab equipment operation
Communication proficiency
Patient identification
Proper labeling
Anatomy and physiology
Phlebotomy certification
Mobile technology usage
Venipuncture
Sample and specimen collection
Specimen labeling procedures
Patient confidentiality
Patient support
Health and safety
Data entry
HIPAA
Infection control
Technical troubleshooting
Patient preparation

Paperwork processing
Emergency response training
Specimen preparation
Patient assessment
Medical office administration
Medical testing
Medical records review
Process improvement initiatives
Medical records handling
Specimen collection and storage
Donor screening
Venipuncture and capillary puncture
Sample labeling
On-site testing
Communication
Sanitation and sterilization
Therapeutic phlebotomy
Blood collection
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Butterfly venipuncture
Excellent communication
Organizational skills
Active listening
Effective communication
Decision-making
Certified in CPR/AED
Electronic health records
Relationship building
Phlebotomy technician (PT)
Patient monitoring
Patient history documentation
Finger stick method

Timeline

Traveling Phlebotomist

Aya Healthcare

09.2024 - Current

MILITAY PHLEBOTOMIST

DOCS

05.2023 - Current

Mobile Phlebotomist

American Esoteric Laboratories

02.2023 - 09.2024

HOSPITAL PHLEBOTOMIST

Baptist Health Medical Center PRINCETON

01.2021 - 06.2023

Mobile Phlebotomist

Phlebotek Solutions

02.2018 - Current

PERSONAL CARE GIVER

Self-employeed

11.2005 - 10.2016

ALLIED HEALTH - MEDICAL ASSISTING\ PHLEBOTOMIST

Virginia College

High School Diploma -

MCADORY HIGH SCHOOL

Vicki Coats

Summary

Overview

Work History

Traveling Phlebotomist

MILITAY PHLEBOTOMIST

Mobile Phlebotomist

Mobile Phlebotomist

HOSPITAL PHLEBOTOMIST

PERSONAL CARE GIVER

Education

ALLIED HEALTH - MEDICAL ASSISTING\ PHLEBOTOMIST

High School Diploma -

Skills

Timeline

Traveling Phlebotomist

MILITAY PHLEBOTOMIST

Mobile Phlebotomist

HOSPITAL PHLEBOTOMIST

Mobile Phlebotomist

PERSONAL CARE GIVER

ALLIED HEALTH - MEDICAL ASSISTING\ PHLEBOTOMIST

High School Diploma -

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