Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

VICKI COREY

Soldiers Grove,WI

Summary

Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering 8 years of related experience.

Overview

15
15
years of professional experience

Work History

Training Facilitator

Nelnet – Remote/Boscobel Wisconsin
08.2020 - Current
  • Documented class attendance and participation and provided feedback to management.
  • Identified areas in need of improvement and implemented solutions.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Administered assessments before, during and after courses.
  • Selected, developed and delivered classroom and online training materials to meet program needs.
  • Produced training manuals, presentations and resources for enhanced learning.
  • Compiled training handbook and related course materials.

Legal Assistant

Abt Law Office
08.2015 - 08.2020
  • Open and close the office, constant contact with clients, attorneys, and court staff
  • Managing client accounts with Intuit QuickBooks, including invoicing, bank deposits
  • Interview clients, potential clients, and witnesses for various cases
  • Work closely with Vernon County various legal issues
  • Responsible for all Vernon County Chapter Cases
  • At the request of the Judge, created usable legal forms for the court
  • Work closely with law enforcement, court and clerk of Vernon County
  • Complete client case management to include but not limited to creating and filing motions, pleadings, orders, and responses
  • Research legal issues and statutes for case representation
  • Notarize documents when needed
  • Organized documents to manage paper and electronic filing systems of clients.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Interviewed clients to obtain information relevant to cases.
  • Contacted witnesses to testify under oath at court hearings.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.

Office Manager

Clark & Washington, LLC
02.2009 - 05.2015
  • Oversee all aspects of daily office operations of three offices located within the division to ensure effectiveness and efficiency
  • Monitor and adjust scheduling for all offices within the division
  • Monitor and prepare attorney court schedules in order to ensure coverage
  • Preparation of daily/weekly reports
  • Interview, hire and train office support staff
  • Ensure the security of the firm
  • Ensure staff is adhering to firm policies, procedures and meeting all deadlines
  • Assess office staff performance
  • Coordinate and work with IT to ensure firm equipment is operating properly
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Maintain office supply and inventory monthly
  • Develop business relationships with vendors, courts, trustees and local law firms in order to represent the firm positively
  • ECF filing of all cases; maintain all attorney ECF accounts
  • Firm has maintained the top bankruptcy law firm in the Middle District.
  • Training document creation and all staff training for bankruptcy
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Legal Assistant Diploma -

ICS/Penn Foster, Vegas
Las, Nevada
1995

Business

Eastern New Mexico University
Portales, New
1987

High School Diploma -

Thomas Jefferson High School
Denver, Colorado
1987

Skills

  • Class Preparation
  • Planning and Training Activities
  • Training Materials and Documentation
  • Adult Learning Principles
  • Standard Operating Procedures Proficient
  • Personnel Training and Development
  • Presentation Materials
  • Program Evaluation
  • Material Preparation
  • Verbal and Written Communication
  • Active Listening
  • Project Management

Accomplishments

FlexEd Training Facilitator Course

Timeline

Training Facilitator

Nelnet – Remote/Boscobel Wisconsin
08.2020 - Current

Legal Assistant

Abt Law Office
08.2015 - 08.2020

Office Manager

Clark & Washington, LLC
02.2009 - 05.2015

Legal Assistant Diploma -

ICS/Penn Foster, Vegas

Business

Eastern New Mexico University

High School Diploma -

Thomas Jefferson High School

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VICKI COREY