Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
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Vicki Earl

Vicki Earl

Madison,CT

Summary

Dynamic and results-focused professional with 25 years of management experience, adept at leveraging business analytics and data-driven decision-making to enhance operational efficiency. Recognized for generating valuable insights, streamlining processes, and transforming business goals into innovative system designs. Skilled in data interpretation, strategic planning, and effective team collaboration within fast-paced environments. Passionate problem solver dedicated to driving growth and efficiency through cutting-edge information systems solutions.

Overview

31
31
years of professional experience

Work History

Senior Analyst Operations & Enablement

Verizon
01.2012 - Current
  • Creator of the Risk Get Plan plan which saved $500K in retail inventory shrink in 2024 reducing from .22% to .13%, representing the biggest improvement of any of the six markets nationally.
  • Designed and implemented a program which improved Risk Management scores and increased profitability. Improved district risk score by 50% (1549 to 749) in only 30 days after assuming new territory.
  • Project manager for over 15 New England retail store builds / relocations requiring high attention to detail, meticulous planning and cross department coordination.
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
  • Created dashboards to monitor and track key performance indicators.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.

Senior Analyst Finance

Verizon
01.2010 - 01.2012
  • Reported to the Director of Finance and support to the Regional President to compile data which required a high level of detail for Market Reviews using demonstrated proficiency in MS Excel, Teradata / SQL, Access & PowerPoint.

Supervisor - Retail Sales Operations

Verizon
01.2007 - 01.2010
  • Provided direct support to the Retail Director, consistently exhibiting the capacity to manage multiple projects simultaneously while upholding accuracy, completeness, and timeliness.
  • Demonstrated the ability to engage effectively on all levels, including senior management, and influence decision-making processes.

Supervisor - Training

Verizon
01.2006 - 01.2007
  • Improved department efficiency and communication by redefining partnerships between the Training / Retail leadership.
  • Initiated the 'How Are We Doing' survey for trainers to solicit feedback on content and delivery. This is a standard business practice that is used today.

Supervisor Sales Operations

Verizon
01.2004 - 01.2006
  • Created and implemented a centralized database of the New England Store Channel to retain critical information. This allowed for a strategic dashboard that was utilized by both senior leadership and the local operations team to store pertinent date for over 50 retail locations.


Retail Sales/Management

Verizon
01.1995 - 01.2004
  • Lead, educated and motivated my team to reach and exceed sales goals.
  • Achieved Gold Club status as a Retail Sales Representative and multi time Winner's Circle recipient.

Education

Some College (No Degree) - Human Resources Management

Quinnipiac University

Some College (No Degree) - Business/Marketing

Pierce College

Some College (No Degree) - General Business

Central Connecticut State University

Skills

  • Problem Solving
  • Time Management
  • Relationship Building
  • Tableau software
  • Deadline adherence
  • Data analysis & simplification

  • Project Management
  • Process enhancement
  • Advanced Excel
  • AI Prompting Gemini & Copilot
  • Performance monitoring

Accomplishments

    Risk Get Well Plan - resulted in $500K savings for 2024

    Director's Cabinet, 2019 and 2024

    Winner's Circle Award - Operations 2016

    Excellence in Operations Award, 2016

    Leading Women's Network, 2008-2010

    Verizon Power of the Team Award, 2007

    Winner's Circle - Sales 1996, 1997, 1999, 2002

    Gold Club Award, Trip to Bermuda, 1996

Personal Information

Timeline

Senior Analyst Operations & Enablement

Verizon
01.2012 - Current

Senior Analyst Finance

Verizon
01.2010 - 01.2012

Supervisor - Retail Sales Operations

Verizon
01.2007 - 01.2010

Supervisor - Training

Verizon
01.2006 - 01.2007

Supervisor Sales Operations

Verizon
01.2004 - 01.2006

Retail Sales/Management

Verizon
01.1995 - 01.2004

Some College (No Degree) - Business/Marketing

Pierce College

Some College (No Degree) - General Business

Central Connecticut State University

Some College (No Degree) - Human Resources Management

Quinnipiac University