Vicki Hood
Thorndale,TX
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
24
24
years of professional experience
Work History
Substitute
Thorndale Independent School district
01.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Paraprofessional 3- FAC/Special Education
Cedar Valley Middle School RRISD
01.2019 - 01.2022
- Trained in CPI (Crisis Prevention)
- Trained in de-escalation tactics
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Library Assistant
Anderson Mill Elementary RRISD
01.2017 - 01.2018
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Enhanced student experience by providing efficient and courteous customer service at the circulation desk.
- Answered questions from students and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
Administrative Assistant to the Pastor
New Life Church
01.2001 - 01.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent service through prompt responses to member inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Buisiness
Stephen F. Austin State University
Nacogdoches, TXHigh School Diploma -
Whitehouse High School
Whitehouse, TX05-1989
Skills
- Customer service
- Administrative support
- Time management
- Computer proficiency
- Customer relations
- Critical thinking
- Scheduling
- Professional communication
- Complaint handling
- Professional telephone demeanor
Timeline
Substitute
Thorndale Independent School district
01.2023 - Current
Paraprofessional 3- FAC/Special Education
Cedar Valley Middle School RRISD
01.2019 - 01.2022
Library Assistant
Anderson Mill Elementary RRISD
01.2017 - 01.2018
Administrative Assistant to the Pastor
New Life Church
01.2001 - 01.2003
Buisiness
Stephen F. Austin State University
High School Diploma -
Whitehouse High School
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