Summary
Overview
Work History
Education
Skills
References
Timeline
AssistantManager
Vicki Humbert

Vicki Humbert

Administrative Assistant
Fond du Lac,WI

Summary

I am looking for part-time work in the field of Administrative Assistant or equivalent office work.

I am currently employed at Memorial Baptist Church as an Administrative Assistant.

I was previously employed at All American Mini Storage from July 1991 through August 2023. MGR took over the management of the storage company in September 2007. Subsequently, I continued working at All American Mini Storage and became employed, at that time, by MGR Property Management, resigning in August 2023. I was employed at All American Mini Storage for 32 years, being responsible for all operations on the property, first working with the owner's management office, and then with MGR Property Management. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing a detail-oriented and decisive nature with sound judgment, good multitasking abilities, and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

33
33
years of professional experience

Work History

Administrative Assistant

Memorial Baptist Church
Fond Du Lac, WI
05.2024 - Current
  • Compiled data from various sources into organized reports for review by the management team.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Greeted visitors and provided general information about the company.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
  • Managed office supplies inventory and placed orders when necessary.
  • Provided administrative support to the executive team.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Provided administrative support to the executive team, including managing calendars.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Proofread content for typo-free emails and documentation.

Self Storage Manager

MGR Property Management
Ontario, CA
09.2007 - 08.2023
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors
  • Greeted visitors, clients and guests in a professional manner
  • Processed incoming mail on a daily basis including sorting, distributing and responding when necessary
  • Maintained an inventory of office supplies ensuring stock levels were adequate at all times
  • Developed positive relationships with internal customers through effective communication techniques
  • Maintained front desk to provide positive first impression
  • Stocked inventory and ordered office and kitchen supplies
  • Participated in credit and collections activities
  • Scheduled service and changed and ordered toner to keep printers and copiers functioning.

Self Storage Manager

All American Mini Storage
Claremont, CA
07.1991 - 08.2023
  • Organized, delegated and monitored daily operations of self-storage facility
  • Maintained accurate records of tenant information such as payment history, contact details
  • Provided excellent customer service by responding to inquiries in a timely manner
  • Ensured that the storage units were clean and safe for tenants to use
  • Conducted regular inspections of the facility to identify any potential safety hazards or maintenance issues
  • Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures
  • Advised customers on the best storage solutions for their needs based on size, budget and other requirements
  • Implemented security measures including CCTV monitoring systems and access control systems at the facility
  • Resolved customer complaints promptly and professionally in order to maintain positive relationships with clients
  • Developed marketing campaigns in order to promote the business and increase occupancy rates at the facility
  • Assisted with inventory management tasks such as stocking shelves, organizing supplies
  • Trained new hires on proper safety protocols and operational procedures within the facility
  • Updated existing software programs used for managing tenant data or tracking sales figures on a regular basis
  • Resolved customer inquiries and complaints requiring management-level escalation
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Delegated work to staff, setting priorities and goals
  • Recruited and trained new employees to meet job requirements.

Education

High School Diploma -

Chaffey College
Rancho Cucamonga, CA
05.1970

Skills

  • Rent Collection
  • Property Inspections
  • Operational Efficiency
  • Facility Maintenance
  • Security Monitoring
  • Employee Development
  • Process Improvement
  • Customer Service
  • Staff Management
  • Problem Resolution
  • Attention to Detail
  • Continuous Improvement
  • Reliability
  • Self Motivation
  • Employee Coaching and Mentoring
  • Effective Communication
  • Positive Attitude
  • Good Judgment
  • Task Delegation
  • Preventive Maintenance
  • Multitasking
  • Time Management
  • Problem-Solving Abilities
  • Hiring and Training
  • Invoice Processing
  • Filing
  • Spreadsheet Management
  • Calendar Management
  • Document Control
  • Clerical Support
  • Appointment Scheduling
  • Mail handling
  • Workflow Optimization
  • Data Entry
  • Office Administration
  • Cash deposit preparation
  • Account balancing reconciliation
  • Operational processes
  • Microsoft Outlook
  • Proofreading
  • Highly organized
  • Deadline-oriented
  • Documentation And Reporting
  • Computer Skills
  • Relationship Building
  • Recruiting

References

References available upon request.

Timeline

Administrative Assistant

Memorial Baptist Church
05.2024 - Current

Self Storage Manager

MGR Property Management
09.2007 - 08.2023

Self Storage Manager

All American Mini Storage
07.1991 - 08.2023

High School Diploma -

Chaffey College

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Vicki HumbertAdministrative Assistant