Vicki Hurley-Hilaire

Environmental Services Manager

Community Healthcare System

Munster, IN

01.2010 - Current

Maintained records of hazardous waste management and disposal activities.
Provided training to staff on proper handling of hazardous materials as well as safety procedures.
Developed policies and procedures related to the safe storage, transport, and disposal of hazardous materials.
Assisted with preparation for regulatory inspections by compiling required documents and data sets for review by inspectors.
Ensured that all personnel involved in environmental services activities received appropriate safety training.
Conducted audits on a regular basis to evaluate adherence to established policies and procedures.
Trained team members in proper cleaning and sanitizing procedures.
Managed and guided team of 108 employees.
Delegated work to personnel and checked performance against company guidelines.
Followed Joint Commission guidelines to maintain proper usage and storage of chemicals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries and complaints requiring management-level escalation.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Recruited and trained new employees to meet job requirements.
Assigned work and monitored performance of project personnel.
Interviewed prospective employees and provided input to HR on hiring decisions.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Conducted regular inspections of site operations to ensure safety standards were met.