Vicki Lee

• Researched and resolved billing discrepancies to enable accurate billing.
• Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
• Provided excellent customer service, developing and maintaining client relationships.
• Monitored customer accounts to identify and rectify billing issues.

Create and send General Contractor Pay Applications and waivers

Computer invoicing, Accounts payable, General Construction invoice and pay applications

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Interacted with customers by phone, email, or in-person to provide information.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Provided clerical support, addressing routine, and special requirements.
• Managed daily data entry and kept clerical information accurate and up-to-date.