Summary
Overview
Work History
Education
Skills
Timeline
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VICKI MARQUARDT

Farmington,NM

Summary

Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.

Overview

12
12
years of professional experience

Work History

Kitchen Supervisor

Bozeman Hotsprings And Campground
Bozeman, MT
08.2020 - 01.2022
  • Created and deployed successful strategies to boost food sales, streamline food prep processes and reduce waste.
  • Directed activities of team of skilled kitchen workers preparing and serving premade take and go foods.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Developed kitchen staff through training, and teaching correct food handling procedures.
  • Motivated staff to achieve challenging objectives in time sensitive setting.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Monitored food preparation, production and assembling for quality control.
  • Created new recipes, outlined steps and training staff on correct preparation.
  • Ordering / controlled food costs and managed inventory.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Spearheaded regular maintenance and repair operations to kitchen and equipment in peak condition.
  • Continuously evaluated business with sales/loss to upper management.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Received and processed into inventory management system.
  • Completed reports, recognizing discrepancies and promptly addressing for resolution.

Food Service Assistant

Paradise Unified School District
Paradise, CA
02.2016 - 06.2019
  • .
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Adhered to safe work practices, food safety regulations and corporate guidelines.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Learned other teammates' work tasks to train as backup.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

Owner/Operator of Vickis Kitchen Food Truck

Self
Butte County , CA
04.2011 - 08.2016
  • Managed day-to-day business operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Trained and motivated employees to perform daily business functions.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Prepared annual budgets with controls to prevent overages.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Optimized team hiring, training and performance.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
  • Founded and managed [Type] business, growing revenue to $[Amount] in first year.
  • Established foundational processes for business operations.

City Bus Driver

B-Line
Chico, CA
03.2010 - 04.2012
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
  • Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
  • Monitored students and other passengers during transit to encourage safe transport.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Conducted pre-trip inspections of bus for safe operation.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Assisted passengers with moving and securing baggage.
  • Followed schedules precisely to completely daily routes.
  • Protected passengers from harm and bus from excess damage by complying with traffic regulations.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.

Education

Certificate - Telecommunications

RETZ Technical Institute
Detroit, MI
09.1981

High School Diploma -

Lutheran High School West
Detroit, MI
06.1980

Skills

  • Production and Time Sequencing
  • Food Service
  • Payroll Preparation
  • Kitchen Staff Management
  • Production Reporting
  • Work Schedule Creation
  • Work Station Assignments
  • Safety Training
  • Deposit Preparation
  • Timesheet Organization
  • Food Portion Specification
  • Cash Receipt Balancing
  • Kitchen Equipment Operation
  • Health Code Requirements
  • Food Safety Understanding
  • Maintaining Clean Work Areas
  • Inventory Control
  • Kitchen Sanitization
  • Proper Storage Procedures
  • Food Production Management
  • Food Assembly Supervision
  • Work Procedures Evaluation

Timeline

Kitchen Supervisor

Bozeman Hotsprings And Campground
08.2020 - 01.2022

Food Service Assistant

Paradise Unified School District
02.2016 - 06.2019

Owner/Operator of Vickis Kitchen Food Truck

Self
04.2011 - 08.2016

City Bus Driver

B-Line
03.2010 - 04.2012

Certificate - Telecommunications

RETZ Technical Institute

High School Diploma -

Lutheran High School West

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VICKI MARQUARDT