Facility Administrator
DaVita Dialysis Corporation
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved patient satisfaction by addressing concerns promptly and professionally.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including sourcing, hiring, onboarding, evaluations, and promotions.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Established a culture of teamwork among team members, fostering collaboration towards common goals.
- Ensured seamless facility maintenance by coordinating with vendors and service providers.
- Led emergency response teams, ensuring swift action during critical incidents to minimize damage or loss.
- Developed long-term strategies for continuous improvement in facility performance metrics.
- Coordinated cross-locations within Division efforts for smooth facility operations during high-demand periods.
- Provided expert consultation on facility design plans to optimize space utilization and functionality.
- Optimized resource allocation with strategic scheduling of staff, equipment, and resources.
- Enhanced staff productivity through effective communication and training programs.
- Minimized operational costs by efficiently managing budgets and reducing expenses.
- Negotiated contracts with external suppliers for cost-effective procurement of equipment and services.
- Updated compliance tracking system monitoring required health care team qualifications.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Served as point of contact for internal and external patients seeking support and information.
- Coordinated regional and divisional meetings and conference reservations and activities
- Prepared reports and schedules with accuracy.
- Reviewed and oversaw construction and renovation projects.
- Held classes to teach staff facility procedures.
