VICKI MILLER

Encompass Health Rehabilitation Hospital

09.2018 - Current

Administered routine exams and treatment for patients.
Prepared patients to meet with physical therapists.
Executed interventions of modalities or exercise as directed by therapist or assistant.
Increased physician and patient customer satisfaction by recognizing and acting to meet various needs.
Assisted with reception duties like scheduling patients and completing follow up calls.
Documented each patient case with updates in computer system.
Facilitated patient and family education and training on assistive device and adaptive equipment uses.
Communicated with physicians to provide updates on patient care.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Utilized gait belts, lifts, or slings to safely move and transfer patients.
Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
Monitored patient progress and reported changes to physical therapist.
Was trained on the front desk to answer phones and do copies and filing of patient records
Was trained to be proficient in Cerner databases