Vicki Minor
Jacksonville,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Outgoing professional with excellent hand-eye coordination.
Overview
8
8
years of professional experience
Work History
Key Holder/Barber
Sports Clips
Jacksonville, FL
09.2019 - 10.2024
- Ensured store was opened and closed in a timely manner according to company policies.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Verified accuracy of register tills at beginning and end of shift.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Assisted in general housekeeping to maintain store image.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Used Point of Sale register system to complete transactions.
- Provided consultations to clients on beauty treatments, products and services.
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Provided hair care advice, including product recommendations and styling tips.
- Kept up to date on new trends in men's hairstyles and facial hair designs.
- Inspected equipment regularly to ensure proper functioning before use.
- Attended continuing education classes related to barbering techniques.
- Sanitized equipment and parts and maintained work areas in neat fashion.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Shaved customers using standard and straight razors or clippers.
Front Desk Associate
Massage Envy
Vienna, VA
05.2018 - 06.2019
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Processed guest payments through cash registers or credit card machines in an accurate manner.
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
- Performed nightly audit of cash register drawers to verify accuracy of funds on hand.
- Updated guest profiles in computer system as necessary following any changes or modifications made during reservation process.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Delivered friendly and knowledgeable support to current and prospective customers.
- Answered phone and emails to make reservations and take guest information.
- Trained newly hired employees on front desk procedures and business operations.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Input and confirmed reservations for guests.
Key Holder/Barber
Sports Clips
Alexandria, VA
11.2017 - 05.2018
- Ensured store was opened and closed in a timely manner according to company policies.
- Assisted customers with product selection and resolving complaints.
- Verified accuracy of register tills at beginning and end of shift.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Replenished merchandise displays throughout the store as needed.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Used Point of Sale register system to complete transactions.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Greeted customers, provided consultation services and identified customer needs.
- Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
- Kept up to date on new trends in men's hairstyles and facial hair designs.
- Performed various cuts, trims and shaves using clippers, scissors and razors.
- Demonstrated knowledge of products available for sale in the store.
- Followed established procedures for cutting hair according to customer requests.
- Attended continuing education classes related to barbering techniques.
- Sanitized equipment and parts and maintained work areas in neat fashion.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Clipped and sheared hair into diverse cuts and fades for customers.
- Shaved customers using standard and straight razors or clippers.
Hey Holder/Image Consultant
DXL, Destination XL
Alexandria, VA
11.2016 - 01.2018
- Provided personalized advice on how to dress and groom professionally.
- Developed strategies for improving overall image through wardrobe selection.
- Conducted research into trends, fabrics, cuts, and colors for seasonal collections.
- Advised customers on hairstyles that would enhance their features or complement their outfits.
- Researched new products available in the market related to image enhancement.
Education
Associate of Arts - Liberal Arts And Sciences
Florida State College
Jacksonville, FL12-2028
Pre-Certification, Orthotic & Prostectics - Orthotics
International Institute of Orthotic & Prosthectics
Tampa, FL10-2024
Vocational - Massage Therapy
AMBI
Alexandria, VA10-2017
Certified Consultant - Male Image
Fashion Institue of Fashion
Richmond, VA09-2016
Cosmetology License - Cosmetology
The Art Academy of Hair Fashion
Chesterfield, VA06-1992
Skills
- Drawer counting
- Opening and closing coordination
- Customer Service
- Bank Deposits
- Sales quotas
- Cash Handling Accuracy
- Interpersonal Relations
- Client Relationship Building
- Public speaking abilities
- Measurement techniques
- Orthotic fitting
- Patient Care
- Anatomical knowledge
- Treatment plan creation
- Brace application
- Orthopedic device knowledge
- Understanding of body signals
- Aroma Therapy
- Reflective listening
- Swedish Massage
- Anatomy
- Customer Consultation
- Front Desk Management
- Social skills
- Customer Needs Assessment
- Client assessment
- Range of Motion Improvement
- Relationship building and management
- Treatment Planning
Timeline
Key Holder/Barber
Sports Clips
09.2019 - 10.2024
Front Desk Associate
Massage Envy
05.2018 - 06.2019
Key Holder/Barber
Sports Clips
11.2017 - 05.2018
Hey Holder/Image Consultant
DXL, Destination XL
11.2016 - 01.2018
Associate of Arts - Liberal Arts And Sciences
Florida State College
Pre-Certification, Orthotic & Prostectics - Orthotics
International Institute of Orthotic & Prosthectics
Vocational - Massage Therapy
AMBI
Certified Consultant - Male Image
Fashion Institue of Fashion
Cosmetology License - Cosmetology
The Art Academy of Hair Fashion
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