Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicki Parsons AAS

Dudley ,MA

Summary

Hardworking and reliable nurse with a strong background in caregiving. Highly organized, ethical, proactive and punctual I have been a nurse for 37 years and am ready for something challenging and a little different. I have experience working with people of all ages and abilities. In order to prepare myself for more opportunities I returned to school to pursue my associates degree.

Overview

18
18
years of professional experience

Work History

LPN-Reception

Central Mass Allergy and Asthma
Worcester, MA
03.2022 - Current
  • Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
  • Provided direct physical and emotional support to patients and their families.
  • Maintained accurate medical records of each patient's health condition.
  • Ensured that all medications were administered accurately and on time as prescribed by the physician.
  • Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
  • Instructed patients and their families about disease prevention, proper nutrition, medication management and other health related topics.
  • Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

L.P.N.

Beth Houck
Syracuse, NY
05.2016 - 05.2021
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Measured and monitored patient vital signs.
  • Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
  • Assisted physician with examinations, tests, and procedures.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Observed and carried out physician and nursing orders.
  • Assisted physicians with examinations and patient scans during diagnostic processes.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
  • Used sterile techniques to prepare patients for procedures.
  • Trained new staff on facility policies, procedures and electronic medical record management systems.
  • Triaged patients by phone and provided general assistance for basic and advanced needs.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Recognized by management for providing exceptional customer service.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Collaborated with others to discuss new opportunities.
  • Answered calls daily to assist with customer questions and concerns.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our patient care.
  • Prioritized and organized tasks to efficiently accomplish service goals.

L.P.N.

St.J0seph"s Physicians
Liverpool, NY
04.2006 - 05.2016

Triage nurse for a multi provider family practice. Worked as a floor nurse as needed due to short staffing. Multiple duties required including rooming patients, ekg's, phlebotomy, vital signs etc.

Education

Associate of Applied Science - Nursing

St. Joseph's College of Nursing
Syracuse, NY
05.2013

Licensed Practical Nurse - Nursing

B.O.C.E.S.
Lakeland, N.Y.
06.1986

Skills

  • People skills
  • Critical thinking
  • Computer skills
  • Working collaboratively
  • Clerical
  • Multitasking
  • Work ethic
  • Friendly, positive attitude
  • Communication
  • Reliable and trustworthy
  • Customer service
  • Medical Documentation
  • Pediatric Nursing
  • Nursing Ethics
  • Compassionate Care

Timeline

LPN-Reception

Central Mass Allergy and Asthma
03.2022 - Current

L.P.N.

Beth Houck
05.2016 - 05.2021

L.P.N.

St.J0seph"s Physicians
04.2006 - 05.2016

Associate of Applied Science - Nursing

St. Joseph's College of Nursing

Licensed Practical Nurse - Nursing

B.O.C.E.S.
Vicki Parsons AAS