Vicki Presley
Colorado Springs,United States
Summary
Dedicated and culturally aware professional consistently exceeding client expectations with precision and efficiency. Committed to achieving optimal results in every client interaction through adherence to best practices. Valued team player with exceptional organizational skills, adept at managing multiple projects simultaneously with meticulous attention to detail. Proficient in utilizing medical equipment and executing care plans while adeptly prioritizing tasks to meet critical deadlines.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Liberty Heights Senior Living, LLC
09.2022 - 02.2024
- Experienced in the care of Alzheimer's disease as well as Parkinson's disease.
- Night shift CNA duties: 24-Hour Report.
- Document on the Communication Board with any concerns.
- Empty catheter bags and document output.
- Empty trash in each room as well as remove the laundry from each room.
- Put clean trash bags in trash can.
- Remove the laundry cart to the laundry room.
- Restock all supplies.
- Fill oxygen tanks and place in lounge area.
- Clean wheelchairs according to shower schedule.
- Answer call lights.
- Do purposeful rounding (check and change) every 2 hours.
- Clean biohazard room each night.
- Complete charting in Point of Care documents.
Certified Nursing Assistant
LeadTime Staffing, LLC
12.2021 - 09.2022
- Experienced in the care of Alzheimer's and Parkinson's disease resident as well as the Hospice resident.
- Assist with ADLs of the resident.
- Complete safety checks throughout the night.
- Answer call lights as needed and attending to the incontinent resident.
- Observation and treatment as needed.
- Cleaning of wheelchairs.
- Remove and replace linens.
- Documentation of care given provided.
Certified Nursing Assistant
LeadTime Staffing, LLC
12.2021 - 09.2022
- Experienced in the care of Alzheimer's and Parkinson's disease resident as well as the Hospice resident.
- Assist with ADLs of the resident.
- Complete safety checks throughout the night.
- Answer call lights as needed and attending to the incontinent resident.
- Observation and treatment as needed.
- Cleaning of wheelchairs.
- Remove and replace linens.
- Documentation of care given provided.
Certified Nursing Assistant
Heartfelt Care at Home, INC
12.2021 - 04.2022
- Assist with ADLs to include care of the Alzheimer's and Parkinson's client.
- Plan and prepare meals.
- Housekeeping duties.
- Care given to the client with incontinent needs, i.e., performing peri-care, ensuring clean undergarments are present.
- Turning and repositioning the client for comfort and prevention of skin breakdown.
- Care of the Hospice client to include obtaining and recording vital signs.
- Bathing and repositioning the client.
- Peri-care to include keeping the client clean and dry.
- Postmortem care to include oral care, bathing, dressing and positioning the client for presentation.
Certified Nursing Assistant
Heartfelt Care at Home, INC
12.2021 - 04.2022
- Assist with ADLs to include care of the Alzheimer's and Parkinson's client.
- Plan and prepare meals.
- Housekeeping duties.
- Care given to the client with incontinent needs, i.e., performing peri-care, ensuring clean undergarments are present.
- Turning and repositioning the client for comfort and prevention of skin breakdown.
- Care of the Hospice client to include obtaining and recording vital signs.
- Bathing and repositioning the client.
- Peri-care to include keeping the client clean and dry.
- Postmortem care to include oral care, bathing, dressing and positioning the client for presentation.
Certified Nursing Assistant
Springs Ranch Memory Care and Assisted Living Community
03.2019 - 09.2021
- Experienced care of the Alzheimer's and Parkinson's disease resident.
- Assist with ADLs.
- Overnight safety checks.
- Provide every 2-hour care of the incontinent resident.
- Measure and record I&O.
- Collect stool sample as requested.
- Assist with ADL's for residents who wish to arise early for the day.
- Cleaning of assistive devices.
- Collect laundry for cleaning.
- Prepare dining room settings.
- Documentation of resident care provided.
Certified Nursing Assistant
Springs Ranch Memory Care and Assisted Living Community
03.2019 - 09.2021
- Experienced care of the Alzheimer's and Parkinson's disease resident.
- Assist with ADLs.
- Overnight safety checks.
- Provide every 2-hour care of the incontinent resident.
- Measure and record I&O.
- Collect stool sample as requested.
- Assist with ADL's for residents who wish to arise early for the day.
- Cleaning of assistive devices.
- Collect laundry for cleaning.
- Prepare dining room settings.
- Documentation of resident care provided.
Receptionist
Genesis Pikes Peak Center
01.2019 - 04.2020
- Telephone triage.
- Greet and direct customers to the appropriate area.
- Assist customers with admission paperwork.
- Provide a guided tour of the facility.
- Attend to the resident Trust Fund Account activity.
- Count and store the Trust Fund receipts.
- Distribute the incoming mail and filing of paperwork.
- Perform other duties as requested.
- Assist with the maintenance of the front lobby.
Receptionist
Genesis Pikes Peak Center
01.2019 - 04.2020
- Telephone triage.
- Greet and direct customers to the appropriate area.
- Assist customers with admission paperwork.
- Provide a guided tour of the facility.
- Attend to the resident Trust Fund Account activity.
- Count and store the Trust Fund receipts.
- Distribute the incoming mail and filing of paperwork.
- Perform other duties as requested.
- Assist with the maintenance of the front lobby.
Certified Nursing Assistant
Right At Home Senior Care
10.2015 - 06.2018
- Experienced in the home care of the Alzheimer's and Parkinson's client as well as the Hospice client.
- Assist with ADLs.
- Assist with meals as needed.
- Provide compassionate companionship.
- Observe surrounding environment for safety.
- Documentation of care provided.
- Other duties as assigned.
Certified Nursing Assistant
Right At Home Senior Care
10.2015 - 06.2018
- Experienced in the home care of the Alzheimer's and Parkinson's client as well as the Hospice client.
- Assist with ADLs.
- Assist with meals as needed.
- Provide compassionate companionship.
- Observe surrounding environment for safety.
- Documentation of care provided.
- Other duties as assigned.
Transcriptionist - Histology/Pathology Department
Penrose-St.Francis Medical Center
10.2013 - 10.2015
- Telephone triage.
- Transcription of dictated documents per the histology requisitions.
- Print and collate transcribed documents.
- Distribute documents to the appropriate department.
- Filing and use of fax and copy machines.
Care Team Assistant
Memorial Hospital - Printers Park Rehabilitation
03.2013 - 11.2013
- Telephone Triage.
- Return overnight messages.
- Greet and sign in patients.
- Verify identification and insurance.
- Verify authorization status.
- Schedule appointments.
- Receive and record payments.
- Assemble charts.
- File charts for next day assignments.
- Send and receive faxes and use of copy machines.
- Assist in other areas as designated to scan documents and ensure completeness and accuracy.
Certified Nursing Assistant
Pikes Peak Care and Rehabilitation Center
01.2012 - 08.2012
- Overnight safety checks.
- Care of the incontinent resident every 2 hours.
- Provide water to the resident.
- Perform I&O status.
- Empty trash container.
- Set up dining tables.
- Refill oxygen containers.
- Wash wheelchairs.
- Documentation of care.
- Other duties as assigned.
Medical Receptionist II - Float
Penrose-St. Francis Hospital
08.2010 - 01.2011
- Telephone triage.
- Registration of new patients.
- Confirm Identification and authorization status.
- Confirm next day appointment.
- Collect payments.
- Assemble new patient charts.
- Complete bank deposit document.
- Filing and use of fax and copy machine.
Medical Transcriptionist - Health Information Center
Memorial Hospital
10.2001 - 12.2009
- Transcribe multiple disciplines to include Level I Trauma Center.
- Use of the electronic medical record.
- Ensure accuracy and completeness of each document.
- Forward completed documents to the appropriate physician and/or hospital.
Education
General Educational Development - General Education
Mechanic Arts High School
Saint Paul, MNCertified Nurse Aide - Nurse Aide Program
Nurse Nancy, LLC
Colorado Springs, CODiploma in Medical Office Administration - Honors - Medical Office Administration - Honors
Globe College of Business
Saint Paul, MNDiploma in Accounting - Accounting
Globe College of Business
Saint Paul, MNSkills
- Proficient in medical terminology
- In-home patient support
- Proficient in managing dementia patients
- Audio transcription
- Facilitation of daily living activities
- End-of-life support
- Accurate insurance coverage assessment
- Skilled in patient management
- Direct patient support
- Catheter care
- Healthcare receptionist
- HIPAA compliance knowledge
- Experience with EMR implementation
- Monitoring patient vital signs
- Effective issue assessment
- Patient care coordination expertise
- Clothes laundering
- Critical care proficiency
- Hands-on experience in healthcare environments
- Medication administration
- Feeding assistance expert
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Certified Nursing Assistant, 2011-07-01, 2011-08-31, Nurse Nancy, LLC, Front Range Nurse Aide Program, 7670 North Academy Boulevard, Colorado Springs, CO, 719-314-9978
- Certified Nursing Assistant, 2023-01-31, 2025-01-31, Active
- BLS for Healthcare Providers, 2022-01-15, 2025-05-22, American Heart Association
Personal Information
- Authorized To Work: US
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Timeline
Certified Nursing Assistant
Liberty Heights Senior Living, LLC
09.2022 - 02.2024
Certified Nursing Assistant
LeadTime Staffing, LLC
12.2021 - 09.2022
Certified Nursing Assistant
LeadTime Staffing, LLC
12.2021 - 09.2022
Certified Nursing Assistant
Heartfelt Care at Home, INC
12.2021 - 04.2022
Certified Nursing Assistant
Heartfelt Care at Home, INC
12.2021 - 04.2022
Certified Nursing Assistant
Springs Ranch Memory Care and Assisted Living Community
03.2019 - 09.2021
Certified Nursing Assistant
Springs Ranch Memory Care and Assisted Living Community
03.2019 - 09.2021
Receptionist
Genesis Pikes Peak Center
01.2019 - 04.2020
Receptionist
Genesis Pikes Peak Center
01.2019 - 04.2020
Certified Nursing Assistant
Right At Home Senior Care
10.2015 - 06.2018
Certified Nursing Assistant
Right At Home Senior Care
10.2015 - 06.2018
Transcriptionist - Histology/Pathology Department
Penrose-St.Francis Medical Center
10.2013 - 10.2015
Care Team Assistant
Memorial Hospital - Printers Park Rehabilitation
03.2013 - 11.2013
Certified Nursing Assistant
Pikes Peak Care and Rehabilitation Center
01.2012 - 08.2012
Medical Receptionist II - Float
Penrose-St. Francis Hospital
08.2010 - 01.2011
Medical Transcriptionist - Health Information Center
Memorial Hospital
10.2001 - 12.2009
Certified Nurse Aide - Nurse Aide Program
Nurse Nancy, LLC
Diploma in Accounting - Accounting
Globe College of Business
General Educational Development - General Education
Mechanic Arts High School
Diploma in Medical Office Administration - Honors - Medical Office Administration - Honors
Globe College of Business
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