Vicki Presley-Marino
Fox Lake,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Self-motivated Administrator who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
8
8
years of professional experience
Work History
Plumbing Administrator
Rabine Mechanical Solutions
05.2023 - 03.2024
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Office Manager
JVS Plumbing Co.
07.2021 - 05.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Accounts Payable
Rock Solid Stabilization & Reclammation
05.2016 - 05.2021
- Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
- Reduced number of overdue invoices for improved cash flow management.
- Ensured accurate financial reporting with meticulous record-keeping and data entry tasks.
- Enhanced vendor relationships through timely payments and clear communication channels.
- Managed high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Collaborated with cross-functional teams to ensure proper coding of expenses and revenue recognition.
- Increased efficiency in accounts payable processing through automation tools and software integration.
- Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
- Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
- Cultivated positive working relationships with vendors by addressing concerns promptly, leading to increased trust between parties involved.
- Prevented potential fraud or errors by meticulously reviewing incoming invoices for accuracy before entering into accounting system.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Education
Some College (No Degree) - English
Mundelein High School
Mundelein, ILCertified Nursing Assistant -
Gateway Technical College
Kenosha, WISkills
- Resource optimization
- Supplies Ordering
- Office Administration
- Executive Support
- Customer Service
- Relationship Development
- Office Management
- Documentation And Reporting
- Decision-Making
- Contract Processing
- Multi-Line Phone Systems
- Scheduling
- Operations Management
- Contract Administration
- Flexible Schedule
- Personable and Approachable
- Mail handling
- Bookkeeping
- Administrative Support
- Recordkeeping and File Management
- Professionalism
- Organizational Skills
- Reliability
- Relationship Building
- Self Motivation
- Problem-solving abilities
- Professional Demeanor
Certification
Timeline
Plumbing Administrator
Rabine Mechanical Solutions
05.2023 - 03.2024
Office Manager
JVS Plumbing Co.
07.2021 - 05.2023
Accounts Payable
Rock Solid Stabilization & Reclammation
05.2016 - 05.2021
Some College (No Degree) - English
Mundelein High School
Certified Nursing Assistant -
Gateway Technical College
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