Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eugene Privalov

Marysville,CA

Summary

High-achieving Comfort Advisor with proven sales background and demonstrated success in exceeding quotas. Builds immediate connections with customers and employs consultative techniques to achieve consistent sales. Highly knowledgeable about HVAC systems, products and services options.

Overview

14
14
years of professional experience

Work History

Comfort Advisor

Bonney
07.2023 - Current

•Meet and exceed budgeted sales goals through top performance and appreciation.

•Generate sales leads through a wide variety of means.

•Accurately build and provide estimates to clients while effectively communicating and providing detailed notes, rebate information, financing rates, permit information and HERS testing details.

•Represent and follow the Bonney 5-star service system guidelines

•Follow every job from start to finish to ensure that the 5-star service the client purchased is being delivered.

•Ensure compliance with company safety policies.

•Pursue every job with drive and determination.

Comfort Advisor

Bell Brothers Heating And Air Conditioning
07.2019 - 06.2023
  • Collaborated with senior sales leaders to obtain discount approvals and lock in more challenging sales.
  • Set up new contracts for products and services and coordinated transition to installation team.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Engaged customers with friendly conversation to uncover needs and build trust.
  • Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Prepared pricing agreements and contracts to close sales.

Comfort Advisor

JR Putman Heating And Air
09.2016 - 07.2019
  • Performed a complete comfort survey and home analysis.
  • Responsible for designing comfort system for the client.
  • Established client relationship, built trust and confidence in equipment, service and company.
  • Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed.
  • Exceeded budgeted sales goals
  • AirTime 500 Crown Champion

Service Technician

JR Putman Heating And Air
10.2014 - 09.2016

Service Technician

Gallagher Heating And Air
05.2011 - 10.2014

Service Technician

ARS
07.2010 - 03.2011

Education

Beutler Apprenticeship Program
McClellan Park, CA
06.2006

Skills

  • Customer Needs Assessments
  • Knowledgeable in all aspects of HVAC with 20 years experience
  • Effective Customer Communication
  • Negotiate Contracts
  • Self-motivated, determined and focused
  • Highly organized and accurate
  • $3M annual average in sales

Timeline

Comfort Advisor

Bonney
07.2023 - Current

Comfort Advisor

Bell Brothers Heating And Air Conditioning
07.2019 - 06.2023

Comfort Advisor

JR Putman Heating And Air
09.2016 - 07.2019

Service Technician

JR Putman Heating And Air
10.2014 - 09.2016

Service Technician

Gallagher Heating And Air
05.2011 - 10.2014

Service Technician

ARS
07.2010 - 03.2011

Beutler Apprenticeship Program
Eugene Privalov